NJ-8809922 To assist customers with their insurance decisions and service their accounts. To maintain clarity and simplicity, while fairly providing directive on the options available to customers.
Thank you so much Rosa for your help in working on my commercial insurance policy. She was very diligent and fast, I appreciate your help and highly recommend to work with her..
thanks again
Bolivar Salto
E and B development Group Inc.
SD
Saray Duarte
5 days ago
5.0
Quiero agradecer a la señora Rosa por su excepcional servicio. Me ayudó a navegar las complejidades de asegurar mi negocio de manera muy clara y eficiente. Se tomó el tiempo para explicarme todas las opciones y respondió a todas mis preguntas de manera rápida y paciente. Recomiendo ampliamente sus servicios a cualquier propietario de negocio que busque un agente profesional y comprometido con encontrar la mejor cobertura para sus necesidades."
IM
ivelisse mejia
Oct 25, 2025
5.0
Gracias Rosa Quevedo por tu dedicación y tu eficacia, amable y servicial me compré mi casa y mi seguro estuvo ready inmediatamente, La forma en que te uniste al equipo con plazos ajustados fue increíble. ¡Tu apoyo marcó la diferencia!". muy buen servicio gracias Rosa eres la mejor
WM
Wendy Malaga
Oct 25, 2025
5.0
Hello this agency was really professional and on point with answering questions assisting me with a quote and best of all a good rate. Rosa was my agent. It was a smooth process - I highly recommend. They also speak Spanish!
CT
carlina ortega tejada
Oct 23, 2025
5.0
Tuve el placer de ser atendida por la señora Rosa Quevedo y estoy muy agradecida por su excelente atención. Desde el primer momento fue sumamente amable, cordial y profesional . Me asistió con paciencia y dedicación, resolviendo todas mis dudas con claridad y profesionalismo. Además de su gran conocimiento en el área de seguros, se destaca por su calidez humana y su trato cariñoso. Se nota que realmente se preocupa por sus clientes. ¡Recomiendo 100% su servicio sin dudarlo! Gracias Rosa!
Frequently Asked Questions About Hugo Gonzalez - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.