Customer Service
Many customers praised the friendly and polite staff, although some reported issues with rudeness and unprofessional behavior from certain employees.
Tea Quality
The tea received high marks for its variety and taste, with many customers expressing a strong preference for specific flavors like sweet Georgia peach and sweet mint.
Cleanliness
The store is frequently described as clean and well-maintained, contributing positively to the overall customer experience.
Drive-Thru Experience
Several customers reported long wait times and issues with the drive-thru service, including incorrect orders and lack of communication regarding payment methods.
Pricing Concerns
Some customers felt that the prices were high for tea, while others found them reasonable given the quality and variety offered.