HTeaO - Lubbock (50th & Boston)

Reviews

• KT

  Kris Tomlinson

  Sep 28, 2025
  3.0
  I have been to this location many times I love this place but this time the young lady that handed me my 3 drinks was rude as heck. I didn't get her name she had blond hair and appeared to maybe pregnant. Im an over the road truck driver so I've had my share of rude people So I order 2 huge teas different flavors of course and when I got to the window I asked her could she add a gallon of half and half mint tea...she looked at me like I pissed her off and she hated me asking her to do her job. Then she hands me the 2 huge teas I didn't notice they labeled the half and half on the lid so I asked her witch was witch and with the continued snobby attitude she said.....isn't labeled on the top....then i left Good lord if you're having a bad day or whatever is going on that doesn't mean you have to treat people like crap and if you dont wanna work go home. You can be replaced
• JH

  Justice Honor

  Sep 25, 2025
  1.0
  I almost fell because my slide on shoe got stuck to the ground because the floors were so sticky! That has never happened to me in my life! I told the cashier and she said, “it’s a tea place, there’s nothing we can do”. YES! You can MOP the floors before someone hurts themselves!!! This particular franchise location has gone down hill in the last year!
• KB

  Kimberly Barajas

  Sep 22, 2025
  5.0
  Great varieties of teas and they all taste good! Love going for happy hour 2pm-4pm and you can't beat the price!
• WN

  Willie Najar

  Sep 22, 2025
  1.0
  Used to love coming here now they take forever and the girls at the window are rude and act like I’m bothering them. I have to force them to put in my points. They all look like they hate their jobs and voices sound
• KP

  Kevin Porter

  Sep 6, 2025
  2.0
  There is not a drink menu inside the store, not even a QR code to scan. To keep it simple, I order a "small black iced coffee". The young lady looks at me like I am a smelly drunken hobo speaking Portuguese in a Russian accent. I repeat the order, slowly. More confusing looks. She talks to an associate in whispers and asks me if I want syrup in it. I said , "No. I don't any sugar added, just a small black iced coffee, please." She walks to the back of the store to talk to a manager. The manager makes the drink and hands me a HUGE cup of iced coffee. This cup.is not small, it's a reservoir capable of irrigating a small soybean farm. I now have enough caffeine for the next three days. I ask why can't I get this same drink in a smaller cup and I point to a smaller cup on the counter. She sighs and replies, "Those are for espresso drinks only " $6 later, I won't be back. Poor trainers produce poor results in front line customer experiences. It shouldn't be this exhausting (or expensive) to order a small coffee 🤪😂🤣. The coffee is pretty damn good, so it's not a completely negative experience.