HTeaO - Burleson Wilshire & SE Gardens

Reviews

• MC

  Myriam Carrera

  4 days ago
  5.0
  Happy hour! Love this place! Always clean counters!
• AL

  Aubrey Luciano

  6 days ago
  2.0
  I understand being short staffed, but when there is two people, having one in the drive thru and one to help the inside people when they walk in seems the most reasonable. You see two different parties come inside, and yet both employees stayed in the drive thru area. I had to stand there for 5 minutes trying to get one of the girls attention for a simple question. Did not even attempt to look at me till after five minutes when the one girl says sorry we are short staffed. Then instead of coming to me where I was standing she went to the other party that was at the register even tho they had just walked up. The woman had to tell her I had been waiting. Then when I wanted to use two rewards you were rude about it? A simple nice explanation of ‘hey unfortunately we can’t do that, and there is a time limit’ would have been fine. Not going on about how you’d be in trouble and have to lock my account which only the online support can take off if we tried to use both, even if in different transactions. We come here often, that won’t change because we enjoy it, but please make sure your employees have some common customer service even if busy and short on help. :)
• JB

  Jim Baylor

  Oct 15, 2025
  1.0
  Redeemed my points for 1 gallon of free tea. Now normally I will let a lot of stuff slide, but this store didn’t have the flavor that I normally drink. I asked for a “ fresh “ gallon thinking they would bring me one. Instead they bring me one that indicates I’m supposed to chug this by tomorrow. I asked the staff if that was okay, and they said oh yeah you can drink it after that date. My question to the manager is why do you have a chug date, if the product is fine for consumption after the date on the front label. The staff didn’t seem to care.
• ZM

  Zack Matheny

  Oct 5, 2025
  2.0
  The lemonade isn’t good. Not sure about anything else, don’t get Lemonade.
• SR

  Shane Rankin

  Sep 18, 2025
  5.0
  I fill my water jugs here. I live 80 miles away and fill up here when I’m visiting family. Every time I go here the people are happy and friendly. The water is good but the positive atmosphere helps a lot.