Hotel Napoleon Memphis

Reviews

• BH

  Benny Herman

  Aug 16, 2025
  3.0
  Room was “worn “, too small for 2 queens (could only get out of one side on each bed), and very humid. Other than our initial arrival, front desk staff didn’t even acknowledge us when we came in the door. The restaurant didnt ever appear to be open. The hotel seems like it was really nice in the past, but maybe has fallen on hard times. On the plus side, it is walkable to Beale Street if that’s your thing.
• RB

  RICHARD BANKS

  Aug 12, 2025
  5.0
  Very relaxing and safe.
• KA

  Keria Ambrose

  Jul 27, 2025
  5.0
  I recently stayed at Hotel Napoleon, and what a wonderful experience it was! The property is truly stunning…every detail, from the elegant decor to the immaculate cleanliness and spacious rooms. A standout highlight of our stay was the front desk receptionist, Tim. He was not only incredibly friendly and professional, but he also got us checked in swiftly, exactly what we needed after a long day of travel. His warm demeanor and efficiency set a welcoming tone immediately, and his thoughtful service made us feel like valued guests. I’ll definitely be returning!
• EF

  Elizabeth Finger

  Jul 26, 2025
  2.0
  The gentleman that checked us in barely said 5 words to me and didn't tell me any information about parking or the hotel until I asked. Also no luggage racks so we had to make two trips to get all our stuff to the room, and the parking garage is not easy to get to (you have to walk outside and around the hotel to get to it). The room was just ok- tub drain was clogged so we had to wait about 30 mins between showers for the water to fully drain out, cracks in the grout so water is definitely seeping in, also needs caulking around tub and floor tiles, also there was a large opening under the sink that seemed to go under the floor, pillows were also horrible!! The area is also extremely run down and does not feel safe with homeless yelling at you & your kids.
• BY

  Brenton Yadon

  Jul 17, 2025
  2.0
  Hotel was nice and in a good location. Was initially very excited about the stay. But when I went to check in 30 minutes after checkin time, multiple families were waiting for their room to be ready. They gave me my room but it was in bad shape. The refrigerator was clearly broken, the shower had no shower curtain or door, there were multiple cracks in the walls and flooring that weren’t taken care of. They gave me another room after I requested it, which was in better shape. But I had to wait for it to be cleaned. After that, They didn’t really clean my room over my 4 days there and they were out of coffee for the rooms as well. It’s not a terrible option for the price and location, but the day to day service was rough.