HomeServe of Brooklyn-Queens

Reviews

• PW

  patsy wheatley

  Apr 19, 2025
  5.0
  Job well done. very helpful
• MD

  Maria Digiacomo

  Apr 19, 2025
  5.0
  Job well done from start to finish.
• KG

  Kandra Greaves

  Apr 18, 2025
  5.0
  Very knowledgeable, always punctual , and can tell me me how to take better care of my old furnace and boiler. keeps it in good condition
• MG

  Mel Garfinkel

  Apr 16, 2025
  3.0
  I called homeserve on either a Sat. or Sun. reporting no heat. They told be that the first opening was on Tues. between 3pm and 6pm. The technician called a few minutes before 6pm and said that he was slightly delayed and would be there is about half and hour. That didn't happed and when I called him he was at another job and would be at my house for at least another hour, and besides, he would not be turning on the heat, just taking a picture to show the problem. Needless to say, I was outraged and expressed my feeling to him. He never show up. I called home serve again and the agent got me an appointment with a "PLUMBER" for the following morning. The plumber arrived on time and fixed the problem. Heat was restored So, how is my level of content? Just so, so.
• RB

  Raymond Blum

  Apr 14, 2025
  5.0
  Homeserve, worth every penny. My furnace went out, the pilot wouldn’t stay lit. I called Homeserve at 4:18PM, the voice assistant identified my account and offered an appointment between 4:00 and 8:30 PM that day. Within an hour I got a text that the technician Kenneth was on the way. By 6:30 PM the heat was on. No out of pocket expense for the service or the part replacement. This is my consistent experience with Homeserve; minimal red tape, quick and reliable response, and competent personnel.