Sales Experience
Many customers praised the sales staff for being knowledgeable, friendly, and helpful throughout the car buying process.
Customer Service
There are mixed reviews regarding customer service, with some customers experiencing excellent service while others reported poor communication and unprofessional behavior.
Service Department Issues
Numerous complaints were made about the service department, including high repair costs, lack of communication, and unresolved vehicle issues after service.
Transparency and Trust
Several customers expressed concerns about transparency in pricing and vehicle conditions, leading to feelings of mistrust.
Overall Satisfaction
While many customers had positive experiences, there were significant negative reviews that highlighted serious issues, indicating a need for improvement in certain areas.