HOLT Truck Centers of Houston

Reviews

• GG

  Geo

  Nov 1, 2025
  1.0
  They never answer their phone
• JJ

  JAdams

  Oct 20, 2025
  1.0
  Zero stars, avoid if at all possible. Had my truck for 3 weeks and hadn't even begun to diagnose the issues that caused it to be towed there. Called service advisor daily for updates only to be told that they were still trying to get someone to look at it and blamed the shop foreman who was always gone when we spoke. Ended up paying someone to haul it back to it's home state just to be serviced because I was tired of the run around and lack of info. Whatever your last choice is for service in Houston, put them 5 places below that. **Edit: had it moved to a different mechanic and repairs were complete in less than two days. Cannot overstate how much anyone reading this should not use this place. And no I don’t want to reach out to so you can “get this right”, you can’t give me back 3 weeks of lost utilization due to your poor scheduling.
• MJ

  Mark Jaeger

  Oct 1, 2025
  2.0
  2007 9900i fuel tank sending unit. They want $580.00. The valve for the air horn on the truck. They want $250.00. Before Holt took over you had the option of factory parts or aftermarket. Apparently they think truck drivers are made of gold since Holt took over the business
• YB

  yunus birimen

  Jun 25, 2025
  1.0
  I went to buy a part, I waited in line for 40 minutes, they took care of the customer after me even though it was my turn, I was late for my load.
• NS

  Nick Sanfratello

  Jun 8, 2025
  1.0
  I wish I could give 0 stars. Unfortunately our truck driver made the mistake of dropping our truck at this terrible company. Like with many other folks mention here they take forever. Truck was in Monday for an appt. They didn’t even get it in until Tuesday night, took them until Wednesday night to diagnose. No one knew what was going on or the cost. I called 4-5 times asked to speak to the manager. Manager never called me. Then they begin repairs which for a few repairs it takes them another 2 days. So lost an entire week to their ineptitude. Then my driver goes to pick up the truck and they don’t take credit cards online or over the phone when accounting isn’t in which they went home for the week. They said come back Monday. Do not send your truck here, just look at all the reviews they consistently call out how long they take.