Hollywood Casino Hotel & Raceway Bangor

Reviews

• NR

  Nick Raymond

  3 days ago
  2.0
  The poker room is not open Monday - Wednesday. There are too many buy-in options for the table games. Drinks are not free for table players. They don't allow you to walk through the Casino with your bags to the hotel. The room was over 78-degrees and there was no control over the room temperature. Calling the front desk required calling a phone answering service. The hotel got back to me saying they'd send someone to my room to look into the heat issue but no one ever came.
• JS

  Jolene Struss

  Oct 24, 2025
  2.0
  Our room wasn’t as clean as it should have been, there was dust everywhere, and we had to call for another blanket because the one in our room had a yellow, crusty stain on it. On a positive note, we really enjoyed the service at Hops House 99, the staff was great, and the food was awesome. We were also told that if we billed our meal to the room, we’d get a $5 credit, which we did. After dinner, we stopped by the small store near check-in to grab some water and snacks. After browsing for several minutes, the woman at the front desk informed us that their system was down and she couldn’t sell us anything. We asked if she could bill it to our room once the system was back up, but she said no. Not a huge deal, we figured we’d just use the two 10 oz complimentary waters in the room. However, upon checkout, I noticed a $10 “amenity charge” on our bill. When I asked about it, I was told it covered the two bottles of water, the $5 dining credit, and “other things.” That honestly felt ridiculous, if I’m paying for it, don’t call it an amenity. All in all, we still had a decent time. It was nice to gamble a little, enjoy some good food, and relax afterward. Would I stay again? Maybe, but only if the price wasn’t over $200 a night, the room was worth $100 tops.
• KK

  Kent Kingston

  Oct 14, 2025
  5.0
  Needed a last minute place to stay as we were passing through Bangor. Rooms were large and clean. Casino was nice but on the small side. We never had a server come by when we were gambling so I couldn't tell you if the drinks are complimentary or if you need to pay when gambling. Food options at the hotel/casino are limited. We ate at the 99, which I would consider bar'ish type food. Nice enough place would probably stay here again if in the area.
• CB

  Cristin Burgess

  Oct 13, 2025
  1.0
  Flew into Bangor and had one night to stay here before heading to Bar Harbor. My daughter texted that she was sitting in bed and bugs were everywhere in the bed. We checked her room and there were definitely bed bugs in the sheets and the air filter was sitting on the wall. They did refund us but I could not recommend anyone staying here.
• MS

  Manuel Salorio

  Oct 7, 2025
  1.0
  Worst hotel I ever stayed at. They DO NOT SERVICE THE ROOMS. If you want clean towels you need to leave the soiled ones in the hall and hope clean ones are left in their place which we did not know until I complained on our second day. The room temp felt like 65F and the thermostat had no effect on the temp. Charged $10 fee for Amenities that included a Hotel Pantry which is a joke, all items in there are for an additional cost. We stayed for 3 days at $200+ /day and had better service, rooms, free breakfast, and better stay at a $80 Comfort Inn. Never again will I stay there.

Frequently Asked Questions About Hollywood Casino Hotel & Raceway Bangor