I've had holden insurance 30yrs.. Hiedi and staff are the best! Always helpful and pleasant.
LA
Liberal Atheist
Feb 16, 2023
2.0
The younger secretary is exceptionally pleasant on the phone & in person. She does a wonderful job. I must say though that the other 2 females working there aren't nearly as friendly. They aren't rude, just not as personable. When I've stopped in there on occasion it's been a very odd kind of vibe as soon as you walk in the door. You aren't greeted with smiles and hellos, but rather questioning stares and silence until you initiate conversation. The absolute WORST person to deal with though is a guy named Mark, who's office is upstairs. I don't know that I've ever met a more arrogant, condescending & unpleasant person whom I spend a lot of money with. Zero people skills with a "holier-than-thou" demeanor. If it wasn't for the amazing job the secretary does I'd rate this business 1 star. Some people have no business dealing with the public.
AA
Arienne Anderson
Feb 26, 2021
5.0
Marc has been super helpful with us and our first venture into commercial insurance. He's very knowledgeable, down-to-earth, and easy to work with.