HighLevel, Inc.

4.9
7346 reviews

About

Specialized Software
The #1 Automation and Text Messaging Platform for Marketing Agenciesnbm The first ever platform built to manage a Business's Follow up, two-way texting, pipeline, scheduling, and so much more.

Location

HighLevel, Inc.
400 North St. Paul Street, Dallas, TX
75201, United States

Hours

Reviews

4.9
7,346 reviews
5 stars
7,171
4 stars
71
3 stars
15
2 stars
11
1 star
78

What are people saying?

AI-generated from customer reviews

Customer Support

Customers consistently praised the exceptional support provided by various team members, highlighting their patience, knowledge, and willingness to help.

Onboarding Experience

Many reviews noted a smooth and thorough onboarding process, with representatives taking the time to explain features and assist with setup.

Knowledgeable Staff

Several customers mentioned the expertise of staff members, who were able to resolve complex issues and provide valuable insights.

Positive Attitude

Reviewers frequently commented on the friendly and encouraging demeanor of support staff, making interactions pleasant and productive.

Platform Features

Customers expressed satisfaction with the comprehensive features of the Go High Level platform, although some noted it can be overwhelming at first.
  • PL
    Philip Long
    1 day ago
    5.0
    I had a customer support call with Juan Morales, and the experience was excellent. He guided me step-by-step through everything I needed, explained each part clearly, answered all my questions, and even completed a few tasks for me during the session. His support was truly outstanding — efficient, patient, and very knowledgeable. I’m extremely satisfied with the help I received.
  • JA
    Jay Armocilla
    2 days ago
    5.0
    Sanjay Rai provided excellent support today, specifically by helping us submit our purchased phone numbers for validation. His assistance was quick, efficient, and ensured that we navigated this important process correctly and without error. We greatly appreciate his expertise and clear guidance, which made the initial step of number validation feel streamlined and hassle-free. This level of helpfulness makes Sanjay a valuable asset to the GHL customer support team.
  • DD
    Dhanraj
    Nov 3, 2025
    5.0
    I had an amazing experience working with Mr. Nehal Ghussar! He helped me set up everything perfectly! From Calendar, Landing Page settings, Automation, and Pipeline, to many other important configurations. What would normally take me an hour was completed in just 20 minutes, all thanks to his efficiency and expertise. Nehal was extremely helpful, patient, and friendly throughout the entire process. He explained everything clearly, waited for me whenever I needed time, and made sure I fully understood each step. His professionalism and positive attitude made the whole experience enjoyable. Honestly, Nehal deserves more than just an Advisor/Agent post. his knowledge, dedication, and customer support are exceptional. Highly recommend him! 💯
  • AH
    Abdulojon Hojiev
    Nov 2, 2025
    5.0
    Working with Anushree was a game-changer. They helped me build a professional website from start to finish and seamlessly connected my calendar — everything works perfectly! Their attention to detail, deep knowledge of GHL, and quick communication made the whole process smooth and stress-free. I really appreciated how they took the time to explain each step and made sure I was completely satisfied before wrapping up. Highly recommend Anushree to anyone looking for expert help with GoHighLevel setup, website building, or automation!
  • AM
    anderson morgan
    Oct 30, 2025
    5.0
    Outstanding Support Experience with Da'Metria Francis-Cooper I had an amazing experience working with Da'Metria! She was extremely knowledgeable, patient, and understanding throughout our session. I came into the call feeling anxious about learning a new platform, but she immediately made me feel seen, heard, and supported. Da'Metria took the time to explain everything clearly and helped me see how Go High Level can be the perfect solution for my Marketing agency, The Morgan Group Marketing & Sales Development. By the end of our conversation, I felt confident, encouraged, and excited to move forward. She was such a pleasant professional to work with, and I’m truly grateful that she was assigned as my advisor. Thank you, Da'Metria, for making what could have been an overwhelming process feel smooth, empowering, and achievable!