AR
Alexsenia Rosado
Oct 15, 2025
I’m extremely disappointed with this vet. During my dog’s visit for a tail fold infection, the vet repeatedly referred to my dog as a “she” even though he is very clearly male — she was literally checking his tail area, so it was impossible not to notice. That alone made me question how attentive they really are.
To make things worse, they only gave him a spray and no antibiotics, even though infections like this often need oral medication. When I called back and even sent a photo showing that the issue was still there, they refused to prescribe antibiotics unless I brought him in again — meaning they just wanted to charge for another visit for the same problem they already saw him for.
Very disappointing experience. I won’t be coming back, and I definitely wouldn’t recommend this clinic if you want your pet to be taken seriously or treated with real care.
Brought all three of my dogs for shots and exams. Great experience.
JH
John Humbertson
Jul 16, 2025
"Turned Away with a Sick Kitten – 'Fully Booked' Means 'We Don’t Care'""
I adopted a kitten (Tom Sawyer) from the Humane Society just days ago when he developed a severe, worsening cough. Desperate for help, I contacted Hickman Run Animal Hospital—only to be met with what sounded like a pre-recorded brush-off: ‘We’re fully booked.’ No attempt to triage, no emergency slot, no concern whatsoever.
I understand appointments fill up. But I also know that the veterinarians here once took an oath to prioritize animal welfare. If even a newly adopted, visibly ill kitten *doesn’t qualify for a 5-minute exam, then this clinic’s priorities are clear: Profit over compassion.*
Shame on you for reducing medicine to a reservation system. Real vets—the kind who earned their diplomas to help animals— would have found a way. Hickman Run’s staff? They’ve made their choice. Hope the extra appointment revenue eases their consciences."
AJ
Alaina Jordan
May 21, 2025
Hickman Run has been our vet for years now. They always make an effort to get us in promptly, especially when my outdoor cats need attention for their battle wounds.
HS
Holly Smith
May 20, 2025
Because of their lack of concern my dog passed away today.