SL
Shaynalee LeBlanc
Oct 18, 2023
My mother and father live here, and have lived here for 2 years. My mother, who is a Black-hispanic woman, has experienced prejudice on occasions, but what I witnessed myself this past Monday while visiting was disgraceful. While on a walk at the community park with my mother and her grandchildren, the Property manager, Rebecca, zoomed through the park on her golf cart (smoking a cigarette, again, while children all under 4 are present) and from her cart continuously hounded my mother asking "who are you visiting, which house do you live in." I have worked with property managers, and I knew off the bat this was not the way to approach someone. There is an entrance to the park. She could have parked the golf cart outside, exited her vehicle and introduced herself and proceed to ask whatever questions she had. My mother specifically told her "Im with children, I do not know who you are, nor are you wearing a name tag or badge." While it is my mothers job to protect her grandchildren, it was Rebecca's job to formerly introduce herself, and not question my mother repeatedly from a golf cart. Finally, Rebecca's assistant got out the vehicle and showed my mother her name tag. My mother shouldn't have had to ask more than once who was this person speaking from a golf cart at her. My mother also had to point out the fact that there was dog poop all over the front entrance of the park when there are no pets allowed. If she wasn't in such a rush to drive all over the park grass to get close to my mothers bench with a vehicle, maybe she wouldn't have missed the disgusting piles of poop right on the grassy entrance of the park. The situation hurt my mothers' feelings, and as her daughter I am appalled. This community does not make black tenants feel safe, and though I am just a visitor, it only takes a quick visit to hear of the things that go on with other black tenants. From my experience in the property management field, perhaps a seminar on how to properly address individuals in the community needs to take place. Speak kindly to your tenants/visitors. Don't talk AT them. At the end of the day, you are not a cop. If you were a more approachable and proactive property manager, you'd know more of your tenants faces (my mother frequents the park when the grandkids visit). I'd also like to state that driving in the community when it rains is insane (so much flooding even during smaller storms), and better paving is needed.