Herc Rentals

Reviews

• CJ

  Corky joe

  Apr 20, 2023
  5.0
  They had the compressor I needed with three hundred foot of a line
• DV

  Dan VanHarmelen

  Apr 1, 2019
  5.0
  Great place. Friendly and knowledgeable staff and all the equipment you could possibly need. I've rented heaters, ladders, scaffolding, and I've never had a negative experience.
• ED

  Erol Doxen

  Oct 16, 2018
  1.0
  I am SORELY Disappointed at the lack of both Customer Service and Human Regard!!! I called and made a reservation for a Dump Trailer but had to drive to this Bellevue location from Seattle. Everything was fine until I showed my face at the Bel-Red Rd location. Then I'm told that they can "release" a trailer to me because I was in a van; even though this was shared with rep on the phone. Desk rep even admitted that he'd received the call and reservation from the phone representative. Even overlooking the suspect flat out refusal the moment I walked in (without having any technical information about my vehicle); From a customer service point of view you DON'T allow a customer to drive 40 minutes each way during rush hour only to waste their entire morning like this. They had my phone number, yet made no attempt to contact me with this "supposed" technical restriction. Even the telephone customer support rep described it as "a refusal at their discretion", when I called to lodge a complaint. I only went here because my regular vendor (for personal projects) was already booked. Needless to say I won't be back. And I CERTAINLY won't be recommending Herc to any of my clients.
• GR

  Garret Rand

  Jul 24, 2018
  1.0
  Meh