Helm Storage

4.4
118 reviews
Self Storage Units In Cleveland, Ohio

About

Self-Storage FacilityStorage FacilityAutomobile Storage Facility
Helm Storage offers affordable, secure storage units in Cleveland, OH. Rent online easily & find the perfect size for your needs. They focus on providing the amenities you need at a fair price. Their team is always available to help if you have any questions.

Location

Helm Storage
11600 Berea Rd, Cleveland, OH
44102, United States

Hours

Reviews

4.4
118 reviews
5 stars
92
4 stars
5
3 stars
8
2 stars
3
1 star
10
  • MC
    Michael Clere
    Oct 23, 2025
    5.0
    Very professional and great experience. The facility is clean and has good security.
  • CC
    Chase
    Oct 13, 2025
    1.0
    If you want to deal with real people on-site, avoid this location. I reserved and paid for a storage unit online, received my gate code, and drove to the facility — only to find that the code didn’t work. I rang the doorbell with no answer, then called the support number. The representative said they would notify the site manager and that I’d receive a call back. No one ever called. I went back two hours later — same issue. The gate code still didn’t work, no one answered the doorbell, and when I called again, I was told the manager would call me back. An hour later, still nothing. When I called a third time, I was told there was nothing they could do because the office “closes at 6 p.m.” — even though it was only 5:50. Extremely frustrating experience and poor communication. It almost feels like a scam.
  • BS
    Bill Soos
    Sep 30, 2025
    5.0
    BILL is a great guy always helps me out and always happy doing it. Thanks for all your hard work
  • SC
    Sam Curiale
    Sep 19, 2025
    5.0
    The people that work here are very caring an work with u in anyway they can. I would refer people to rent from them.
  • GF
    Glendalyse Fannin
    Aug 26, 2025
    5.0
    Bill was Very helpful. To start,, I could’ve paid for a more expensive deal on a very small unit, but as honest as this guy was, he offered the cheapest online prices saving me money. And with that, he assured that the security cam, in the case of a robbery, were able to identify unknown individuals. I had also needed a lock, and he gave me a great deal on the lock so I wouldn’t have to make a drive to get a new one. He he been very helpful and made the process easy. Thanks bill