CA-6006754 We are here to take care of the people and things that matter most in our customer's life. My office brings together a team of professionals that will strive to understand our customer's needs in providing options for what matters most in their life.
Arman was very helpful, clear, and polite! He helped me bring my monthly payment down by over $100 when I added a vehicle to my plan.
TR
Tabeen Raoof
Oct 21, 2025
5.0
Mary was very helpful and actually took the time to explain all the questions I had in details. She did great follow up and I was very comfortable discussing the policy and my options with her.
AD
anthony delacruz
Oct 11, 2025
5.0
Mary was really helpful when it came to explaining every question I had and really took her time on helping me, and to make sure I got the service i needed
AM
Armen Martirosyan (Martin)
Oct 10, 2025
5.0
Susanna, was incredibly responsive and guided me through every step. I highly recommend them for their great coverage and customer support.
MM
Michael
Oct 6, 2025
5.0
The agent I spoke to (I believe his name was Andreas, sorry if I'm misremembering) was very helpful in making sure our policy updates were taken care of. He was very patient and professional answering questions and working with us on quotes and finding the best solution for our specific situation. Would recommend!
Frequently Asked Questions About Helena Soulakhian - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.