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Robert Quan
Oct 14, 2025
Robert came out and did an excellent job explaining/repairing the plumbing issues I had. He was clear in explaining the problems and was cordial and professional. The cost of the repairs were reasonable.
We had a main line water pipe leak into our basement. This was a really scary and stressful situation for us. They needed to replace the whole entire pipe out to the sidewalk It Sounded like a weeks worth of work at least and we really need our basement. I called Heil Plumbing after posting something on Facebook. They came highly recommended immediately. From the time I called them to the time they left was absolutely seamless and perfect. It was only 6 PM in the evening and no other companies were open, but they were still in the office and answered the phone And it was not an answering service. Whoever answered, the phone was as sweet as could be and very helpful. And I instantly felt calmer The sales tech that came out for the quote was friendly and very knowledgeable and made us feel very comfortable answering all our concerns . This was a Friday and they booked us for that Monday. The crew came right on time and we cannot believe how efficient and fast they were. They started at 7:30 AM and finished by 1 PM. A job like this is very messy, but as you can see from the photos, they kept all the dirt contained away from my neighbors yards. And then they hosed it off afterwards. They replaced our grass and seeded it, then covered it with plenty of hay, so there isn’t any mud anywhere. I am so grateful we used this company. We will definitely use them in the future if needed. And I highly recommend them.!
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Wayne Francis
Oct 7, 2025
Robert S was just awesome. Very efficient , very professional and just the most courteous plumber to work with. He was there on time on both occasions when I needed plumbing service , waited patiently until i was satisfied job was done. Great service.
Jake and Damontae did a great job assessing the problem with our plumbing, presenting options to solve it, and executing the repair work. Very polite, no pushy tactics, and reasonable pricing compared to the bigger name companies. Thanks!
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Deborah Marshall
Oct 1, 2025
Can't say enough about my positive experience with Heil and specifically Otto and crew! We had an issue with our kitchen sink and needed to have a portion of our pipe replaced. Heil's quote was almost half that of what was quoted by another plumber and they delivered top notch service! Otto and team were on time, explained everything as it was happening, and answered all my questions throughout the process. They were also incredibly tidy! They wore shoe protectors and put down drop cloths throughout my home then cleaned everything up leaving the house just as clean as it was when they came. Highly recommend!!