Heartland Inn & Suites, SureStay Collection by Best Western

4.4
347 reviews

About

Hotel
At the Heartland Inn & Suites, SureStay Collection by Best Western in Park Rapids, MN, you’re sure to find unmatched value and unique experiences. Whether for leisure or business, SureStay® Collection by Best Western welcomes those who like to travel casually but appreciate the kinds of details that add to a better stay experience.

Location

Heartland Inn & Suites, SureStay Collection by Best Western
1009 1st St E, Park Rapids, MN
56470-1751, United States

Hours

Reviews

4.4
347 reviews
5 stars
236
4 stars
69
3 stars
16
2 stars
6
1 star
20

What are people saying?

AI-generated from customer reviews

Staff Service

Customers consistently praised the friendly and accommodating staff, highlighting their helpfulness and exceptional service.

Cleanliness

Many reviews emphasized the cleanliness of the hotel, including rooms, common areas, and the pool.

Breakfast Quality

The breakfast offerings received positive feedback for variety and quality, although some noted that certain items were not kept warm.

Room Comfort

While most guests found the rooms comfortable, some reported issues with temperature control and noise levels.

Amenities

The hotel was appreciated for its amenities, including the pool, hot tub, and spacious common areas, though some guests experienced issues with the pool's availability.
  • LN
    Leif Nordstrom
    Jun 11, 2023
    5.0
    Clean, spacious, great amenities, and wonderful staff. Great experience!!
  • RR
    RubberDuckyofDeath
    Mar 13, 2023
    5.0
    Stopped in when a friend came up to visit. Decent pool and hot tub. Enjoy the lobby aesthetic. Breakfast is decent, better than most. Rooms seemed nice and comfy and most importantly clean. Would stay here if i didn't already live nearby.
  • AB
    Anna Burch
    Nov 5, 2021
    4.0
    Very nice and clean. Nice pool and hot tub. Breakfast was not kept warm enough.TV had issues. Very slow to change channels , then went out completely and they had to come fix it.
  • GU
    Google User
    Jun 20, 2017
    5.0
    Best Service Ever! Never really liked continetial breakfast but the one here is delicious April and Amanda do one heckuvajob there made me feel like I truly was family. Clean Modern rooms it was perfect thank you!