Business Details
About
Credit UnionBusiness Banking ServiceBankSavings and Loan AssociationFinancial Consultant
HawaiiUSA Federal Credit Union is Hawaii’s largest credit union. Serving individuals and businesses through 13 branch locations statewide and convenient online services, HawaiiUSA is dedicated to the financial wellness of families, businesses, and local communities.
Its members benefit from valuable banking services such as rewards checking accounts, credit cards with perks, mortgages, and certificates to help them make the most of their savings.
Originally opened in 1936 as a credit union for educators, for nearly 90 years HawaiiUSA has inspired a culture of giving that is rooted in education and has since expanded to other areas of community need that impact financial health.
Details
- Drive-throughNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.3
16 reviews
5 stars
9
4 stars0
3 stars0
2 stars
1
1 star
6
- KIKE IKI-NORTHSHORESep 3, 20251.0I am beyond disappointed! I’ve been banking with Hawaii USA Federal credit Union for almost 25 years and I referred so many people to them and really liked them. over the last eight years. I’ve just watched them go completely downhill. I made a deposit at the ATM-it was my rent money and it didn’t go through- I got approved for a loan only to find out the next day that an error was made on their end-that was a few years ago and already friends and family were telling me you got it drop this bank but I stayed loyal - The lines are always long and the people working there have gotten so incompetent-they’re always understaffed. It wasn’t like this 10 years ago or even 20 years ago. Recently I was at the Kihei branch in Maui making a deposit -they asked me where I got the money from? who does that? Today was the last straw. I just opened up a notice saying that they’re raising the interest on my credit card after I’ve been with them for 25 years. Not to mention, they raised some other fees lately, but like I said, I was trying to stick it out with them because I have been with them so long. I will be taking my business elsewhere.
- CCCNov 18, 20241.0Why cant I make a deposit at this brand spanking new ATM? Not efficient. Now I have to drive to the next nearest HawaiiUSA location which is in Pearl city.
- CBChantel BautistaAug 23, 20181.0This is for Casey at this branch! She is very rude and sassy. I have a shared branch with Honolulu fire fcu, I usually go to other shared branches and had no problems. Gave her my id with my married name and my account is under my maiden name. I have other accounts under my maiden name still and voided ids with my maiden name, but she wouldn’t accept it and just automatically said she’s not letting me take out money from my account. After I gave her my debit card, my account number and last 4 of my social. Stay away from this bank if you’re from a shared branch! Sad thing is that I actually liked this bank before and had accounts with Hawaii USA! Yeah that won’t ever happen again. Please train your employees better to have better customer service. I used to be a bank teller too and know bank etiquette.
Frequently Asked Questions About HawaiiUSA Federal Credit Union
What is HawaiiUSA Federal Credit Union's Routing Number?
321379410