Customer Service
Sales staff, particularly Geoffrey, Brandon, and Richie, received high praise for their helpfulness, friendliness, and professionalism, making the car buying experience enjoyable for many customers.
Sales Experience
Customers appreciated the no-pressure sales approach and the transparency of the sales process, with many noting that they felt well-informed and respected throughout their interactions.
Vehicle Quality
Some customers reported issues with vehicle condition upon delivery, including unprepared vehicles and mechanical problems, leading to dissatisfaction with the purchase experience.
Overall Satisfaction
Despite some negative experiences, many customers expressed high levels of satisfaction with their purchases and the service received, recommending the dealership to others.