Business Details
About
Chicken Restaurant
Location
Harold's Chicken #41 Schaumburg
1318 N Roselle Rd, Schaumburg, IL
60195, United States
Hours
Reviews
3.6
1,934 reviews
5 stars
1,001
4 stars
225
3 stars
107
2 stars
110
1 star
491
What are people saying?
AI-generated from customer reviews
Food Quality
Customers consistently praised the food for being fresh, delicious, and well-prepared, particularly highlighting the chicken and fries.
Customer Service
While many reviews noted excellent and friendly service, there were significant complaints about unprofessional behavior and poor handling of orders.
Inconsistency
Several customers reported issues with order fulfillment and service reliability, including being closed during operating hours and receiving incorrect orders.
Cleanliness
The establishment was frequently described as clean and well-maintained, contributing positively to the dining experience.
Value
Some customers felt the prices were a bit high but generally considered the food quality to justify the cost.
- JPJada PageNov 6, 20251.0They were closed at 3pm no signs or notes. Stating anything. I even waited 30 more min. No one.
- SHShrise HillNov 2, 20255.0The owner was very nice we got our food fast and everything was fresh and good I will be back soon
- MTMarquita ThompsonNov 1, 20251.0This establishment is extremely inconsistent and unprofessional. I paid over $100 for food for a party and received a confirmation text and email for my 3:30 pick up however, when I got there, the restaurant was locked and dark, but I could see a man in there smoking a cigarette while cooking. He looked at me but refused to open the door and finally when I was able to catch him coming out of the back alley, he told me he was only out there to cook food for the owner and that they would be closed for the day. Do not spend your money with this establishment. They do not care about customer service!
- JJJames JeffersonOct 25, 20255.0Love the food here, especially the fries. They do it right with the sauces. Their hot sauce is top tier in my book. It’s a great dinner to have and well worth the wait.
- GGgabriel gonzalezOct 25, 20255.0Just tried Glazing Harold’s Chicken and it hit 🔥! Chicken was crispy, sauced up perfectly, and the flavor was on point. Fries were fresh too — definitely worth the stop!