Responsiveness
Many customers praised the team for their quick and efficient responses to inquiries and maintenance requests.
Professionalism
Overall, the staff was described as professional, knowledgeable, and caring, with specific mentions of individuals like Jovoni and Devon.
Mixed Tenant Experiences
While many tenants reported positive experiences, some expressed frustration with communication and maintenance delays.
Management Quality
Property owners generally reported satisfaction with the management services, highlighting effective tenant placement and maintenance coordination.
Customer Service Issues
A few reviews noted poor customer service experiences, particularly from specific staff members, leading to dissatisfaction among some tenants.