Hard Bean Cafe

Reviews

• NZ

  Niko Zuellos

  Oct 11, 2025
  5.0
  Coffee here is great, quick, and staff is kind
• RV

  Robert B. (VigorousJammer)

  Sep 5, 2025
  5.0
  Quite possibly the best cup of coffee I've had in my life! The barista at the counter was friendly and service was prompt. Prices were reasonable. Atmosphere was fun and laid-back, with some beachy decor, and a velociraptor statue outside by the patio. If you're ever passing by this place, do yourself a favor and check it out. You won't be disappointed.
• MS

  Michael Coleman Sr.

  Sep 2, 2025
  1.0
  No hello how are you, no may I take your order, only thing she said to me after me waiting for 10 minutes while she gave up plenty of conversation to the guy waiting for his order “clearly not the same color as I was “did you need to order something! If it wasn’t for the door dash order I had to pick up I would not be here and I clearly won’t be back! No im not racist my wife is Italian. J.S… unfortunately it was painfully obvious I was not welcome there. Such a shame.
• CC

  Concerned Citizen

  Aug 26, 2025
  1.0
  Was treated very disrespectfully. Ordered 3 sandwiches totaling over $17. Called ahead, came to the drive-thru window to a tattooed female who looked bewildered that I even pulled up to the window. Then I was chastised with a snarky attitude about pulling up to the window for phone orders, that I need to walk inside in the future or I will be ignored at the window for a long time because she won't even bother to come to the window for future phone orders. The female then took my card and rushed to give me my bag of food then closed her window without so much as a thank you or have a nice day. Now keep in mind I was the sole customer at the shop, yet she just treated me as if I inconvenienced her even though I called about 15 minutes before I pulled up to place an order. If I'm paying almost $20 for 3 sandwiches I expect to be treated with respect and common decency. If you don't want customers coming to your drive-thru for phone orders (even though many restaurants easily accepted this practice for decades) then place a sign on your business so customers can follow your rule instead of being rude to them. After pondering how I was talked to for a couple seconds, I realized I worked too hard for my money and I don't need to patronize a small business with workers who talk to me as if I'm a nobody after I just paid almost $20 for 3 sandwiches, so I parked my car, walked right in the shop (and the rude female was chatting to another female coworker while the shop was absolutely absent of customers excluding me) and demanded my money back for such an unprofessional interaction. The female who was very unkind to me, asked me why I wanted my money back. I explained to her she needed to work on her attitude and customer service skills as the way she talked to me at the window was rude and that I worked too hard to for myself or my money to be disregarded so rudely. She then attempted to downplay the interaction. I reminded her she didn't even have the decency to say thank you or have a nice day after she accepted my money. If you're going to ask a customer for feedback do not attempt to argue. Accept the feedback, thank the customer and move on. After she voided the transaction she snatched the bag off the counter as I walked out. I've driven past this place for months and even on weekends during peak hours, have never seen this place full or even a car in the parking lot. First time I came here only one car was in front of me at the drive-thru. If you're inconvenienced over one customer coming up to the window then maybe go be a line cook where you don't have to interact with customers who come to your shop for food. Keep your attitude at home. I worked too hard for my money.
• MW

  Mike Worley

  Aug 14, 2025
  5.0
  Frequented this place during my time in Altoona and always had excellent service and drinks. We came in with big groups multiple times and they really took great care of us. I miss starting my mornings here.