SL
Susan Loess-Perez
1 day ago
I was selling some books, videos, and DVDs. They were courteous and took care of me as quickly as they could. They were very busy and probably needed to look up some prices to see what they could offer me. The price was fair and they take everything off your hands. Win, win for decluttering the house.
I recommend just donating your books and DVDs to goodwill or maybe a senior living facility. Half price's offers are a joke. I just brought in over 100 dvds, some complete Simpson season box sets (unopened), Sopranos, etc. and they offered me $6. I wasn't expecting a windfall for an aging medium like DVDs but come on, at least 25 cents a title doesn't seem like a stretch.
This book store is overwhelming and unorganized. I didn't find much in the children's books section and the prices for used books are not competitive or half priced at all. I would just buy them new. One of the staff members here was also extremely rude when I was briefly scanning the clearance section as she was putting stuff on the shelf. Didn't feel welcome here and just a gloomy atmosphere.
Good selection for what I was looking for.
I’ve been going to this bookstore for the past few years. Yesterday was the only time I had a bad experience. I went up to the counter and left a bag of about five jigsaw puzzles on the counter. After giving a young man all my information he said all right we’ll give you a call when we’re ready. I walked around the store for about 10 to 15 minutes. I came back up to the desk and I said “did you call my name yet”  I was afraid I had missed my call. He turned to the other man whose name was Mike and said “did you call her?”  Mike said shortly and curtly “no”. I asked if it would take  much longer and the young man once again asked the other guy Mike ..  “will it be much longer?”  and Mike very surly  said “ a few minutes.” There was no sorry for the wait, we  will be with you soon as we can .  No courtesy , no kindness. It’s as if they didn’t care for my business. I was a little bit taken aback by their rudeness and I just took my puzzles and left. However, I did buy a used book there that day,  so I do purchase well as sell!.   I’m not very happy with the CUSTOMER SERVICE I received, especially from a representative named Mike.