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H2O Care Solves Your Water Problems! Trusted Professionals for water testing, water softening and filtration systems. We combine water quality expertise with on-staff licensed Master & Journeyman plumbers for controlled quality assurance. Our full service staff will provide long-term maintenance to get optimum performance and longevity out of your filtration equipment. Call us today to schedule a free consultation.
These people do a great job - on time, neat, and very informative about how to have the best water for drinking and general household consumption
PC
Pauline Church
4 days ago
5.0
Our condo association bought filtering system from them several years ago and are very pleased with it. They have fabulous service people that are easy to work with. Each year we have it serviced to maintain efficiency and life of the system. I'd highly recommend them to everyone.
HL
Hymlaire Lamisere
Oct 7, 2025
5.0
Excellent Service from Christopher Kenney at H2O Care
Christopher arrived right on time and was extremely professional from start to finish. He took the time to clearly explain the entire water treatment process to me and my wife, answered all of our questions, and even shared helpful maintenance tips, and what to do if water started leaking. He showed great respect for our home and made sure everything was clean and tidy before leaving.
We’re very glad we chose H2O Care—Christopher’s expertise and professionalism made the experience outstanding. Highly recommend both him and the company!
DD
Daniel DeLollis
Sep 29, 2025
5.0
I had a new issue with my water pump and I called H2O Care-formerly AquaTek. I do not have a well but I rely on my pump for better pressure than the town water supply provides. Over the phone I described my issue to Terry and the next day Robert came to my home and readily diagnosed and corrected the issue. The work done was of quality and the price charged was more than fair. If you have water pump or related issues, call Terry. You will be completely satisfied with the service provided. I award this outstanding company five pipe wrenches (stars)!!
BM
Brian Mahoney
Sep 25, 2025
5.0
Cody and Paige saved the day again. We had an issue with a device and Paige was able to get Cody out quickly to diagnose the problem so our kids would have clean drinking water as soon as possible. Cody is an exceptional technician, he is highly skilled and extremely calm under pressure. He was able to figure out the issue with the manufacturer and order a replacement part that ultimately fixed the issue. He also got an interim workaround in place to allow my family to continue to have access to clean water while we awaited the part. This company stands behind their products. Cody and Paige delivered exceptional customer service. These are the kinds of moments with a company that can make or break you. I commend Cody and Paige for continuing to deliver exceptional customer service, you have a customer for life! Thank you for keeping our family safe with clean water!
Frequently Asked Questions About H2O Care, Inc - Stow Office (Middleton HQs)
What are the most common water problems in the New England region?
In private wells, Hard water, Iron, manganese, low pH, hydrogen sulfide, radon and arsenic are common. Some public water supplies also have hard water, elevated levels of iron and manganese and may also have levels of chlorine (used for disinfection purposes), that may cause objectionable odor and taste.
What are the main signs to look for in well water contamination?
Iron: brown or reddish colored staining in tubs, toilets, shower stalls
Manganese: Brownish staining in dishwasher, tubs, shower stalls. Higher levels can create musty odors.
Low pH: bluish green staining in sinks, toilets or other fixtures (this is dissolved copper)
Hydrogen sulfide: Rotten egg smell
Radon & Arsenic: Only detectable through lab water tests
What are the main signs to look for in bad city water?
Again, look for staining in sinks, tubs, showers and other fixtures as well as objectionable tastes & odors. Also, turbidity (cloudiness or other discoloration) in the water may indicate a quality problem. Do not mistake air bubbles in the water as a water quality issue.
Is my city water fluoridated?
You may contact your town to see if they fluoridate your water. Also, they may already disclose this in their Annual Water Quality Report, which is a requirement. If you wish to remove it, a reverse osmosis membrane technology system works beautifully.
Is it safer to have city water or well water?
One is no safer than the other. Your city or town performs frequent testing and must report any health threat contaminants above the EPA limit. If your well has proper water treatment equipment installed in your home and you have it tested on a consistent periodic basis, safety should not be a problem.
My water has a rotten-egg or sulfur smell and taste. What does that mean?
This typically means there is hydrogen sulfide gas in your water, not harmful at low levels, but aesthetically displeasing. It can be removed with proper equipment and technology. Another potential cause of this type of smell is high manganese in the water.
Why does my water taste like chlorine and can I get rid of that taste?
Most municipalities chlorinate the water at their treatment facility before sending it into the distribution system on the way to our homes.
Some cities and towns use chloramines (which is a chlorine, ammonia mixture). Depending on the distance your home is from the treatment facility in the distribution system, the level of residual chlorine or chloramine in the water will vary. Chlorine can be removed with activated carbon filtration quite effectively. Chloramine can also be effectively removed with a specialized, catalytic activated carbon.
My water has a metallic smell and taste. How do I get rid of this?
This is typically due to iron in the water or a very low pH which can dissolve some of the copper and other metals from your pipes into the water. A combination of a water softener and pH neutralization system can correct this problem.
How often should I test my water?
If you are on a private well, testing once a year or so is typically fine. However, if there is construction or other “earth shaking” activity in your area which could potentially have an impact on underground aquifer flows, you may consider testing sooner. Also, be aware of any sudden changes in your water quality in terms of taste, smell or look.