Business Details
About
Grocery Store
No store does more than your nearby H-E-B plus! located at 4100 South New Braunfels in San Antonio, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
5,571 reviews
5 stars
3,800
4 stars
1,048
3 stars
334
2 stars
129
1 star
260
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude or unhelpful.
Store Cleanliness
The store is generally reported as clean and well-stocked, contributing positively to the shopping experience.
Busy Environment
Many customers noted that the store is often busy, which can lead to longer wait times at checkout and during curbside pickup.
Product Availability
Customers appreciate the variety of products available, but some have expressed frustration over missing items or expired products.
Pricing Concerns
Several reviews mention that prices are perceived as high, particularly for seniors or those on a budget.
- BBB B6 days ago1.0Why are you putting my curbside pickup order as ready and then I get a phone call that they don’t have my item anymore??????? Make that make sense???
- DDDestiny Her a dexOct 24, 20251.0Heb is great,but the bank people in there are extremely rude,no help when trying to acess an account and slow,claimed i didn't have an account when I did then I asked for her name and she became more rude and didn't wanna continue helping me because she knew she was in the wrong
- FFFaCiaLOct 20, 20254.0Always the scale at the self check... leave item in cart. Place item In bag..customer service rep will be with you shortly... can I just pay now? Always friendly when handling my items and wrapping em up to be protected..Julie went on break and 30 mins minus the wiping up isn't long enough smash lunch down... a helping hand goes a long way when you need it..
- CGCarmelita GarciaOct 20, 20255.0I found everything I wanted at the store. Wish they could lower the prices
- RMRose MorenoOct 19, 20255.0That's my HEB! Yes it's always busy but it's the closes one to me lol. The only things I don't like is that is alway busy and they constantly rearrange the store. But other then that is good
Frequently Asked Questions About H-E-B plus!
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.