PK
Pamela Kowalski
Jul 20, 2025
For anyone here who is complaining about H-E-B Pharmacy, I only have this to say : if you're unhappy here, try switching over to CVS. They are a million times worse. Here at HEB, when I call and ask to speak to the pharmacy, I am connected right away. At CVS, there's absolutely no way you're going to get to speak to anyone. Leave a message, and they'll call back, maybe, if they feel like it.
When I call here to H-E-B, someone is always polite and looks up my profile, and tries to help me. At CVS, they are annoyed with me, and they just say I should call my doctor about it. Anybody here complaining about H-E-B clearly doesn't know how good they have it.