H-E-B Pharmacy

Reviews

• JP

  Juan Pimentel

  Sep 3, 2025
  1.0
  I’m sorry to do this the heb pharmacy but this has been the worst experience ever. Seems as they’re hurting for money since they don’t want to release my prescription to another pharmacy as they have to but just give me the runaround to make it sound like other pharmacy’s won’t have what I need in order for them to charge me their outrageous price compared to another pharmacy that is significantly less in price for the exact same prescription. Shame on you heb for not doing as you’re supposed to. I would stay away from this at all costs. Edit 9/3 6:35 pm. Dont bother the 1800 number they’re basically of no help and all can do is take complaints which more than likely either won’t actually be submitted or taken seriously.
• RB

  Rosa B

  Mar 30, 2025
  5.0
  Chris and the pharmacy were excellent. Thank you!
• KK

  Kevin

  Feb 26, 2025
  1.0
  You can't count on them notifying you about your prescription being ready, so you have to call them every single day until you get it. They will sit on your prescription for weeks until you ask for it.
• RH

  Randi Hardin

  Sep 30, 2022
  1.0
  I called today after speaking with my doctor and my insurance company both stating I should have no issue picking up my prescription. Yet yesterday I did so I called before going today and the whoever answered was very rude and annoyed I was even calling to try and get it figured out. I was polite the entire time and even thanked her for her help and she said “uh huh bye,” and hung up on me. I understand being busy I work with 4 year olds who do not get a nap for 8 hours of the day but when someone is asking for help there is not a reason to be short and off putting it’s literally your job to help and service the public if you can’t do that then find a profession that doesn’t require being pleasant and helpful.

Frequently Asked Questions About H-E-B Pharmacy