H-E-B

4.5
3648 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 10660 West FM 471 in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
10660 West FM 471, San Antonio, TX
78251, United States

Hours

Reviews

4.5
3,648 reviews
5 stars
2,537
4 stars
704
3 stars
220
2 stars
77
1 star
110

What are people saying?

AI-generated from customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, although some reported negative experiences with specific employees.

Product Availability

Customers frequently mentioned issues with stock levels, often finding popular items out of stock.

Store Cleanliness

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.

Customer Service

While some customers had positive interactions, others reported rude or unhelpful behavior from staff, particularly at checkout.

Bakery Quality

The bakery received high praise for its cakes and pastries, with several customers expressing satisfaction with their orders.
  • LS
    Loveconquersall41 Stanford
    Oct 28, 2025
    5.0
    This store was so nice, clean as well. I was able to find everything that I was looking for too.
  • BJ
    Bruce Lee Manning Jr.
    Oct 26, 2025
    5.0
    Staff was great. Friendly and helpful.
  • JJ
    John
    Oct 21, 2025
    2.0
    Often out of things, or don’t stock them (pretty basic and popular items). Eight of ten times I’ve got to bag my own groceries at the regular check out line. If I’m gonna pay ridiculous prices for food, they can at least bag them for me.
  • MT
    mary thornton
    Oct 21, 2025
    5.0
    The Bakery was awesome! I ordered a special Birthday Cake and the staff member who took my order/information and the staff that made the cake were amazing. Very pleased. Well done!
  • AL
    Angel Blue Lopez
    Oct 2, 2025
    1.0
    H-E-B do better! I spoke to two managers and not one was helpful! I will be taking my business to another H-E-B! Wasted $10 on meat that wasn’t my fault it gotten like this and not the 1st time I’ve experienced this…

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.