GW: A Goodwill Boutique

4.3
195 reviews

About

Thrift Store
At Goodwill, we sell gently used merchandise and use the proceeds to help people in our community launch new careers. When you support Goodwill, you're helping create a brighter future for all.

Location

GW: A Goodwill Boutique
3609 South Blvd., Charlotte, NC
28209, United States

Hours

Reviews

4.3
195 reviews
5 stars
134
4 stars
25
3 stars
12
2 stars
7
1 star
17
  • GM
    Ginger Miller
    Aug 31, 2025
    5.0
    Wonderful store! The employees were so friendly. The clothes were very well organized and priced/sized accurately. Great prices for the brands available. I will definitely be back.
  • VV
    Victoria
    Aug 23, 2025
    1.0
    Could give 0 stars if I could. I was ready to buy several items, but when I asked the female employee to use the dressing room, she said “oh you absolutely cannot” with a grin on her face. I had asked nicely, so I was completely thrown off by her response and asked if she was joking. I still said this with a smile on my face because I genuinely thought she was. that’s some people’s humor, so i still assumed the best at that point. She suddenly got all serious and went on to say how she made several announcements that the dressing rooms closed at 8, and that she made all of these announcements before 8. I walked in after 8, and at this point I asked at around 8:20-8:30. I told her I arrived after her announcements, and she had no words. didn’t apologize at all or take any accountability for being rude. Don’t know why some people continue to work in customer service roles when they are clearly miserable with their lives, looking to make others feel the same way they do. If she had said nicely, like a professional, “unfortunately, we closed our dressing rooms at 8,” i would have been TOTALLY OKAY. i respect that. but to be rude to me with a smile on her face for something that i was completely unaware of is insane. it seems like she was waiting to be rude to me. i don’t get it. it was my first time at this place and i was having a great time until she decided to ruin that. i get it, we all get tired at the end of a long day, but that’s no excuse to treat people like that, especially when that energy wasn’t even received initially. her and the other coworker also saw me and my friend walk in after 8 pm, browsing for at least 20 minutes. we were one of the few customers in the store. not once did they come up to us and say “hey, just letting you know that our fitting rooms closed at 8.” completely ridiculous. im hoping this lady isn’t a manager, and if she is, don’t know how she made it that far with her miserable conduct. and if she isn’t a manager, whoever manages her should consider having an employee that drives customers out of the business like this
  • EH
    Ellen Harvey
    Dec 9, 2019
    5.0
    Loved the search and found a dress!! Clothes and home decor sorted by color. Sales lady very nice.