KY-DOI-680445 Our mission is to provide our policyholders, community, friends and family the opportunity to realize their hopes and dreams through State Farm products and financial services. We are committed to making a positive difference in their lives. State Farm offers incredible auto, home, life, health and business insurance to protect the future of our customers. We are located in St Matthews but we help customers all over Louisville, New Albany and Clarksville. by Gregory S Haus
Jason was fabulous! Not only did he get my family insured, he also went the extra mile and helped me cancel my policy at another company. I felt very well taken care of. Thank you Jason!
SS
Shirley Stanford
Sep 27, 2025
5.0
State Farm to the rescue! Two old ladies off to the bank drive-thru on Social Security payday…
It was HOT, humid and we were pooped! With our transaction completed, I turned the ignition key and click-click, battery dead. NO!! My friend and I were quickly wilting. I called my State Farm office and spoke with Natalie for HELP. She called me back and road service would be 1-1/2 to 2 hours. No way would our ancient (!) bodies tolerate that. Natalie went to Greg Haus, my agent, and he sent her to our location to SAVE THE DAY, like Mighty Mouse! Natalie hooked up the batteries and my car came back to life. She even sacrificed a fingernail during our rescue. We are SO grateful. Thank you State Farm, Greg and Natalie‼️
LS
Lily Stacy
Sep 25, 2025
5.0
Dan was fantastic! A super understanding person who was clear, kind, and communicative throughout the process of getting me insured!
ER
Erica Riley
Sep 8, 2025
5.0
The best customer service experience I've had in years. Mary Kay went above and beyond to help me resolve a complicated situation. She is AMAZING!
Frequently Asked Questions About Greg Haus - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.