Great Lakes Waterproofing Solutions, LLC

Reviews

• SB

  Steve B.

  Oct 14, 2025
  5.0
  Great Lakes came in and fixed a leak in our basement wall and it has been dry ever since. The guys did a great job and cleaned up so it was like they were never there. Great guys to work with as well
• VD

  Violet Dennis

  Jun 30, 2025
  1.0
  Absolutely horrible! Do not use this company They will take advantage of you. You will pay for a dry basement but you will not have a dry basement. My mom has been dealing with them since 2020. First system they put in failed so they came out to do a new system. That one has failed too. Now when you call they tell you that a professional is supposed to clean your sub pump every year and if that doesn't happen then it may fail ( with an attitude in her voice). I Told her we had it cleaned by a professional and the walls were still leaking everywhere and she told me we didn't own the company in 2020 when it was originally done sorry we can't help you. If you buy a company you have some type of obligation to the customers that have used that company and still under warranty.. Take advantage of the elder. Update: owner finally called to say he was going to send somebody over to check out my problem. Wow what another horrible experience. He wanted to argue with me about the system not being clean properly and that's why it's not working even though it never worked properly since they installed it. 🤦🏼‍♀️.. run run far away
• MH

  Michelle Howard

  May 22, 2025
  1.0
  Save your money and energy and go somewhere else. This company is extremely unprofessional. Once you signed the contract and they do the initial servicing that is supposed to have a warranty, they will then block your number, so that if you have any ongoing issues you will not be able to reach them. $2800.00 and more wasted. Basement continues to get water every time it rains floors and walls damaged badly. So much for a warranty
• RB

  Robbie Burns

  Nov 4, 2023
  5.0
  Great Lakes Waterproofing installed protection in our basement over 10 years ago. We recently replaced the carpet with laminate floor tiles and saw evidence of water seepage. GLW did an inspection, diagnosed the problem - and honored the warranty.