Business Details
About
Hair SalonBeauty Salon
Great Clips in Saratoga Springs, UT provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 153 W Crossroads Blvd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Saratoga Springs, UT!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.1
160 reviews
5 stars
114
4 stars
11
3 stars
3
2 stars
4
1 star
28
What are people saying?
AI-generated from customer reviews
Haircut Quality
Mixed reviews on haircut quality, with several customers reporting poor cuts and uneven layers, while others praised specific stylists for their excellent work.
Customer Service
Customer service experiences vary widely; some stylists are noted for their friendliness and attentiveness, while others have been criticized for unprofessional behavior and lack of urgency.
Online Check-In
The online check-in system received both praise for convenience and criticism for inaccurate wait times and poor management of customer flow.
Staff Experience
Concerns about stylist experience and training were raised, with some customers expressing dissatisfaction with cuts from less experienced staff.
Overall Satisfaction
While many customers have had positive experiences, a significant number reported dissatisfaction with their haircuts, leading to mixed overall satisfaction.
- HTHannah TenneyOct 11, 20251.0I just wanted a trim and to redefine my long layers, but the girl who cut my hair botched it so badly. She started my layers 3 inches above the bottom and they were so uneven and chunky. I’m not saying this to be mean, but it literally looked like a toddler took scissors to my hair. I asked for a refund which gratefully they gave me. I went to a higher end salon and was told by the new stylist, in her 10 years cutting hair she had never seen a cut that bad! I realize that the girl who cut it was probably inexperienced, but what got me was the manager walking by after she finished the cut and saying “how cute” it was and that she did a good job. It was very obviously not cute and not a good job. After all was said and done I had to cut off 5 inches just to get it to look normal again.
- MMMerrill MilnerSep 18, 20255.0This was the first time I took my daughter to get her hair cut, I was ready to do whatever I needed to keep her calm but her Stylist Burklie had her calm and happy the whole time. My daughter was making everybody laugh with her silliness, and she was very happy with her hair cut! My hair was cut by Makenzie and I liked it a lot, much better than it was. Both ladies did great, thank you.
- NYnaga sahith yannamSep 7, 20251.0I usually like the convenience of Great Clips’ online check-in, but this time was very frustrating. The app showed a 95-minute wait, so I planned my visit accordingly. When it got down to about 20 minutes, I headed to the salon. By the time I arrived, it said 10 minutes left—but I ended up waiting over 30 minutes after checking in. What made it worse was watching stylists spend a lot of extra time chatting with customers instead of focusing on the haircut. While I understand friendly service is part of the experience, it felt inconsiderate to those of us waiting, especially since the app’s time estimates were already so far off. The whole point of checking in online is to save time, but it didn’t work out that way here.
- RRRowland RhodehamelAug 27, 20254.0Sierra and Bri are GREAT!
- JMJamison MorrisMay 22, 20251.0I’ve been coming to this Great Clips location since it first opened and have generally had positive experiences—until today. I checked in via the app for both myself and my son. After receiving the “You’re up in 15 minutes, walk on in” notification, we drove over (about a 10-minute drive). When we arrived, there were two stylists currently working on clients and two people in the waiting area (I could see only one was listed ahead of us, so I assumed the other was a walk-in). Both stylists appeared to be relatively new, working very slowly despite handling standard men’s haircuts. About 30 minutes later, my son was finally called up. Ten minutes after that, the other stylist (Mackenzie) finished with her customer, then took her time ringing him up. After he left, she walked over to the remaining person in the waiting area—apparently her boyfriend—kissed him, and chatted with him for around five minutes. Eventually, she returned to her station, slowly cleaned up, and invited her boyfriend to sit at the next station to continue their conversation. Another five minutes passed before she casually walked to the front and finally called me up—45 minutes after my original check-in time. Not once did she acknowledge or apologize for the delay. The haircut itself was mediocre, but the customer service was what really stood out—in all the wrong ways. There was no urgency, no professionalism, and frankly, no respect for customers’ time. The PDA and personal conversation in a professional setting were entirely inappropriate. I hope management will take this feedback seriously and work with this stylist on improving her professionalism and customer awareness. I’d like to continue coming here, but today’s experience made me question whether that’s worth it.
Frequently Asked Questions About Great Clips
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.