Business Details
About
Hair SalonBeauty Salon
Great Clips in Forest City, NC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 145 Plaza Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Forest City, NC!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
264 reviews
5 stars
165
4 stars
36
3 stars
14
2 stars
13
1 star
36
What are people saying?
AI-generated from customer reviews
Service Quality
Customers reported mixed experiences with service quality, with some praising specific stylists while others experienced rude behavior and unprofessionalism.
Wait Times
Several reviews mentioned long wait times, with some customers expressing frustration over appointments not being honored.
Haircut Satisfaction
There were numerous complaints about haircuts being uneven or not matching customer requests, leading to dissatisfaction.
Staff Friendliness
While many customers appreciated the friendly demeanor of the staff, there were also reports of rudeness from certain stylists.
Online Check-In Issues
Customers expressed frustration with the online check-in system, citing inaccurate wait times and difficulties with appointments.
- STScott TOct 17, 20252.0It amazes me how you can come in for a hair cut and there’s a 60 minute wait because apparently someone called in sick and a worker can leave customers in the lobby with a waiting time to go out back to smoke.
- FBFaye BeaumontSep 6, 20253.0I tried to use a coupon from Great Clips that appeared on my facebook, that specifically said it was for the shop that I always use, but the hairdresser couldn't get it when I went to pay. The coupon code was there, but she couldn't get it to work. She finally gave me a lower coupon. Why so difficult? Customer Service suggested that I ask for a postcard coupon from that location to be sent to my address.
- CGChris GlawsonJul 18, 20255.0Took my 87 year old dad and they treated him right, thank you
- JHJordan HughesJul 3, 20251.0This is the first time I went in to get a haircut and the two guys before me were waiting on a certain person to cut their hair. I guess the guy cutting the hair got offended and started acting like a jerk telling them they need to request certaIn people when they come in (saying it with a very bad attitude). So I got up and left, he had zero professionalism and a rotten attitude. I would not recommend this place!
- CMChelsea McCoyleJun 2, 20252.0My stylist was kind and informed me beforehand about pricing, which was good practice. However, this place doesn’t let their stylists straighten bangs in order to do bang trims(they said it’s considered styling it 🙄) so I let her do it dry. They’re too short, she cut random pieces of hair and aren’t the right length. I went home and straightened it out and almost drove back for a refund but it’s $8 🤷♀️ and not worth the gas it takes.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.