Gramercy on Garfield

Reviews

• MG

  Madeline Gross

  Feb 23, 2022
  1.0
  I am a monthly pass holder and always have issues with this parking garage. Not only are the entrances/exits are always broken, but whenever you need assistance it is nearly impossible to find someone to help. My card did not register me entering the garage yesterday so when I tried leaving this morning for work I couldn’t get out. I called twice and asked for someone to come let me out, took over 20 minutes before someone finally showed up.
• RB

  Rocio Borroto

  Jul 16, 2021
  5.0
  I moved to Gramercy in January after doing an apartment search fully online and needing accommodation for a short term lease. The leasing office was fully transparent during this process and even negotiated with me an offer for a one bedroom apartment that suited my budget and my needs. I had an amazing experience during signing, moving in, and living in my apartment, and moving out. My apartment was clean upon move in, super spacious and had lots of natural daylight. I never had any maintenance issues during my stay but the leasing office was very attentive and timely to any issues and correspondence. All in all, I FULLY recommend the Gramercy and other Towne Properties communities as a great place to live!! The true reason I am giving this property 5 stars is because of the outstanding customer service I received from the property manager, Arielle Curry. Upon move out from my apartment, I mistakenly left behind my internet router which I should have returned to Cincinnati Bell. Arielle was able to remove my router from my apartment and keep it on my behalf until Cincinnati Bell could send a box in which to return in. After back and forth for over a month with CB customer service and this box never arriving, Arielle handled the situation with her contacts at CB and had someone pick up the box within a day and saved me a HEFTY unreturned equipment charge which CB was trying to make me pay even after the router had been returned. Arielle took it upon herself to help me with the situation even though she had no liability, she heard my frustrations and acted swiftly to resolve the situation. This is without a doubt the best experience I have ever had with with apartment management and with renting an apartment. Rest assured that by choosing the Gramercy, you will be living in a community that values and respects you as a resident.
• SC

  Sophia Colclasure

  Apr 23, 2020
  5.0
  My one bedroom apartment has been most fitting and spacious! Everything was clean and modern when I first arrived. Additionally, the staff are most helpful. Chelsea and the whole staff are always available for when I have a question and always get back to you quick!
• ST

  Sara T

  Apr 20, 2020
  5.0
  The Gramercy is a great place to live! I moved to the complex from the east coast without seeing the property (except online). Chelsea was absolutely amazing and made the move extremely easy. I also have worked with Arielle, who is very nice and easy to work with! The building is very clean and quiet and is in a great location. The resident event that I attended was very fun, and the individuals who lived in the building were friendly. There is a parking garage attached to the building, which is great. There is also a hospital shuttle about a 5 minute walk from the building that takes you directly to Cincinnati Children's Hospital, which is very convenient! Overall, this is a fantastic place to live, and I would recommend it to anyone!