Graeter's Ice Cream

Reviews

• MN

  Mohandas Nelliot

  Apr 7, 2025
  5.0
  Visited Graeter's Jungle Jim's location on Dixie Highway, Fairfield, OH, back in October 2022. It's a very convenient outlet, since you don't have to drive around finding a branch anywhere else. There are plenty of branches of Greater's all around in Cincinnati, namely from Downtown, Montgomery, Colerain and even one at CVG or at the International Airport. During my visit, I ordered two pints of the Mango flavor. It was something which I had even tried earlier. It's quite good, which leaves you with a real Mango flavor instead of seeming like being articificially colored and flavored. It was pretty good customer service with the Sales Associate being very courteous and quick. The store was pretty spacious. Graeter's also has cake selections, signature chocolates, signature coffee powders, besides lattes, etc. Greater's is renowned for its iconic brand, something indigenous to Ohio. It's gotten a bit more expensive, these days!
• BA

  Brooklyn Agin

  Apr 5, 2025
  4.0
  The staff are always friendly, be sure to double check your order though if you order a specialty item or specific flavor. I always order a Dutch milk chocolate shake, and twice now I’ve had them make it with just vanilla ice cream and chocolate syrup. The first time I didn’t notice until I was too far away to get it fixed, second time I pulled back around and had to politely inform the person at the window stating I could tell they didn’t use the actual Dutch milk chocolate ice cream to make the shake. They tried to say it was the same thing as a chocolate shake. For $7.25 per small shake I want what I actually ordered or a refund. I apologized for seeming unreasonable, stated I could tell they didn’t use the Dutch milk chocolate ice cream due to it tasting very different, and they did eventually admit to making the shake with just vanilla ice cream and chocolate syrup, and remade it with the correct ice cream. Long winded review all to say just make sure you get the correct item. Staff is still friendly though!
• PB

  Paul Bunch

  Mar 3, 2025
  5.0
  We never miss an opportunity to have Graeter's Ice Cream when we visit the Cincinnati area. This one we visited a week ago is located inside the Jungle Jim's in Fairfield, OH. The lady serving up our cones was very pleasant, sweet, and engaged us in conversation about where we were from, the Graeter's app, etc.. As always, the ice cream was delicious, and we've never had a bad experience at any Graeter's we've ever visited. We'll definitely be back!
• SS

  Susan

  Aug 3, 2024
  5.0
  Some of the best ice cream I've ever had! The salted caramel with chocolate pieces is especially delicious!
• AJ

  Andrew Jones

  Jan 3, 2023
  5.0
  Staff was friendly and service was quick. The portions felt generous and the ice cream was delicious.