Business Details
About
Ice Cream ShopBakeryDonut ShopCoffee ShopPie ShopDessert Shop
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
282 reviews
5 stars
228
4 stars
30
3 stars
7
2 stars
8
1 star
9
- MDMarro DoucoureAug 1, 20251.0My visit tonight was a total disappointment, if I could I would give this establishment a 0 star. It was my very first time going there and it will be my last. The service was terrible. The two young ladies were not pleasant at all. I wanted to treat my sister that came to visit and my kids. We arrived there at 10:35pm, so to make sure it was ok to order, I went in there leaving my sister and the kids inside the car to ask them if it was ok to order to which the young lady said yes, I told her my kids were in the car, she replied ok with a displeased face. So when they came in, they were talking about us, laughing, so I told them if they were not happy to serve us we can leave. At that they said no. We ordered and left, it was in and out, everyone knew already what to take in order to leave as quickly as possible. But the way they were was very not professional.
- GVgabby VJul 26, 20252.0I was extremely appalled by the impolite manner of a worker by the name Sean. I asked for a malt and he rolled his eyes and talked to me in a rude way. I was disappointed by customer service, but the malt was okay.
- CSCharles D. SutherlandJun 27, 20254.0Alright, look, guys..... Your ice cream is supremely good and I would give 5 stars if you would just do 2 out of these 3 things: 1.) Fatter straws for the shakes/malts. A Banana Chip malt is life changing, but it needs a fat straw to pass the chips better. 2.) You really gotta get a kid sized scoop. My daughter loves you're ice cream, but even a half scoop is way too big for her to handle. 3.) Don't upsell me on a whole coffee cake when you're out of a $2.50 Cinnamon Crumble Danish. I totally thought I was getting one car friendly pastry in place of the other. The price at the window and then the size were both unexpected.
- SRStephanie RudolphJun 19, 20251.0They customer service is terrible especially SEAN K he’s sarcastic and doesn’t have customer service skills I will not be back to this location I should’ve got a refund
- RHRick HayesJun 18, 20255.0Best ice cream in Cincinnati!