Business Details
About
Ice Cream Shop
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires appointmentNot available
Location
Hours
Reviews
4.5
376 reviews
5 stars
285
4 stars
47
3 stars
8
2 stars
15
1 star
21
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide samples.
Ice Cream Quality
The ice cream received high marks for its delicious flavors and quality, with several customers mentioning specific favorites.
Cleanliness
While some reviews noted a clean environment, a significant number of customers reported a persistent sewage smell that detracted from their experience.
Atmosphere
The nostalgic and cozy atmosphere was appreciated by many, although the unpleasant odor affected the overall enjoyment for some.
Service Issues
A few customers experienced issues with service, including rude interactions and problems with online orders.
- LOLindsay OsbornOct 15, 20255.0Julia and Abygil were so wonderful! It was our first time at a Graeter’s icecream and they let us sample and help us to decide on the perfect icecream for us! Very friendly and knew what was in each flavor without hesitation. The shop was super clean and nostalgic feeling. Amazing experience would go back often if we lived closer!
- KRKyila RiceSep 18, 20255.0Best icecream I ever had!! The pumpkin milkshake was definitely it. Not too pumpkiney if ya know what I mean. Just the perfect blend. The flavor was so refreshing and perfectly balanced. Everything was very clean and well put together, which made the experience even better. I would definitely recommend this ice cream to anyone looking for a treat that feels both seasonal and refreshing!
- BBBlueSep 4, 20252.0How has this place had sewage issues for years? YEARS! The ice cream is good, staff are fine, but the smell is ALWAYS terrible. I'm so confused how a busy place can't get a sewage smell cleaned up.
- SSStephen SquiresAug 29, 20255.0Great ice cream
- GDGrace DiazAug 13, 20255.0Lovely atmosphere with nice staff but sometimes feels like they're understaffed, especially in the summer. They have amazing ice cream and a range of really good flavors to choose from though.