Graeter's Ice Cream

Reviews

• AH

  Alison Howard

  Oct 14, 2025
  1.0
  WARNING! If you visit this Graeter’s, despite being a paying customer you have a good chance of getting a $60, escalating to $100 parking ticket. Something is wrong here. Read other reviews and be aware. The ice cream is great. But not worth the stress, hidden costs, or hassle that comes with it.
• DD

  D M (DrDCM)

  Oct 7, 2025
  1.0
  I visited Graeter’s Ice Cream and parked in the garage directly next to their shop — exactly as instructed. I followed their posted directions to register my car as a customer so I wouldn’t receive a ticket. Despite doing everything correctly, I still received a parking citation. When I called Graeter’s for help, they politely but firmly passed the problem off to the parking management company. Unfortunately, that company seems to exist in name only — no one answers the phone, and their website provides no way to actually reach a human being. The result? I paid to enjoy a cone of ice cream and was rewarded with a parking ticket and zero support. If Graeter’s wants to keep its reputation for “sweet experiences,” it should take responsibility for the partners it chooses and protect its customers from this kind of nonsense. Until then, I’d recommend skipping this location — the ice cream melts faster than their accountability.
• RS

  Randy Smith

  Sep 2, 2025
  4.0
  Very good ice cream My husband and I are on our honeymoon from W.V. we was out and about and this place was opened .so glad we went Very nice folks as well
• JB

  J.T Blankenship

  Jul 23, 2025
  5.0
  Went for the $1.55 celebration. Service and ice cream was excellent as always.
• JR

  Jason Roach

  Jul 21, 2025
  2.0
  Overpriced and underwhelming