Goodwill - Weddington

4.0
292 reviews

About

Thrift StoreDonations Center
At Goodwill, we sell gently used merchandise and use the proceeds to help people in our community launch new careers. When you support Goodwill, you're helping create a brighter future for all.

Location

Goodwill - Weddington
2515 Plantation Center Dr., Matthews, NC
28105, United States

Hours

Reviews

4.0
292 reviews
5 stars
160
4 stars
63
3 stars
20
2 stars
17
1 star
32
  • CS
    Chris Servia
    Oct 14, 2025
    5.0
    Less busy than weekends. Still good selection of goods.
  • KB
    Kay Kha'Dae Blessed
    Oct 12, 2025
    1.0
    I have spent quite some money at Goodwill, and usually I have a seamless, easygoing experience. Today I came to return some clothing items I bought earlier that week and the elderly manager seem to have an attitude before she even asked how she could assist me. Within this exchange she questioned me about a shirt I bought, took home & washed & tried on that was too big( I never wore it anywhere outside of trying it on to notice I didn’t like the way it fit) and then went back and forth with me about a pair of active pants THEIR employee rung up as slacks 5days prior, essentially trying to tell me it’s my job as the CUSTOMER to make sure their EMPLOYEES are doing their job correctly and ringing things up like they’re supposed to. She also mentioned that I make frequent returns as if they’re a Macy’s, these clothes are brand new & they provide changing rooms so we should know it fits before we buy it. Like the interaction with her was diabolical. I’m not sure what her issue was today but I’d appreciate it if she left her misery at the door upon clocking in to work. I’ll be following up with corporate as well because this experience in it’s entirety deters me from even wanting to be a customer when you have managers complaining about returning items that don’t fit all while you have no option to try on before purchasing. Thanks 🙃
  • LG
    Linda Gail
    Sep 29, 2025
    2.0
    I thought they would have better items, being in the location they're in.
  • SQ
    Sonja Qualley
    Sep 29, 2025
    5.0
    The people working here are amazing. The manager, Alicia, helped me when I got locked out of my car...while my car was running, keys, wallet and phone inside. She ordered and PAYED for an Uber to pick me up, take me home to get my spare and bring me back. She was an answer to prayer. Everyone there was so kind to me. I am so grateful.
  • MS
    Michael Scott
    Sep 1, 2025
    2.0
    It seems to be getting worse. It’s mostly junk or broken items. Nothing name brand or really usable. If you happen to find a donated item in original packaging, they put a retail price on it. All good shoes are behind register and the older, ripped, dirty ones are left for the customer. It’s obviously picked through to sell online. Furniture and books are the only items you find a deal on. They really should do better for the amount of customers they get.