Goodwill - Concord

Reviews

• NV

  Nate V

  Oct 21, 2025
  2.0
  One of the smallest Goodwill's I've shopped in. My lady wanted to go shopping and we happened to be in town from out of state so we were looking for a few things but the store was very busy and picked over with very few new additions to the store. I have never gone shopping with my partner and she not buy something but this was a first. I would personally go to a different location and find better deals elsewhere.
• AM

  ava morrison

  Sep 2, 2025
  1.0
  waited in line for 20 minutes, all for them to put up the register is closed sign & didn’t even let anyone know that register was closed & was gonna have us all stand there. horrible customer service.
• AB

  Ashley Brainard

  Aug 15, 2025
  5.0
  Very good clothes!!
• SS

  S

  Jul 2, 2025
  1.0
  l asked about a few bags in the book bag area while thrifting that I had seen at other GW locations for varying prices. (1.99-3.99 or more). But those were reviewed and priced ahead of time. This store had no prices on theirs. Almost all. It was in the book bag section.. the two l asked about. One "manager" saw the original price on one and said it was a higher price because it had a handle and was a high original price so a handbag?? The other book bag had a handle too. It's at Goodwill. Much stuff we take there was a high original price that we no longer want. I asked a second mgr Jeremy just to make sure on 7/1/25 at 4:15 pm and he was VERY rude. He cut me off. Hostile. Condescending. Ok, you don't wan to take time to price appropriately... that's fine but it was the RUDENESS. I just left. Super disappointing experience. Very poor customer service. Please report when you go there so others know. The University is kind. Even when you inquire regardless of the answer.
• MS

  ms. S

  May 18, 2025
  5.0
  First time at this location and it was a great shopping experience. The store is large and the items are in great condition. The store was very organized and clean as well.