Very positive and transparent watch buying experience. Any questions I had were answered. Any requests I had to inspect/look a little closer at the watch hardware were handled professionally. The watch is flawless.
MF
m farrell
Aug 28, 2025
1.0
BEWARE!! Do not bring your Breitling watch for repair. They charged nearly 1,000 and after the initial 4-5 week repair, the watch stopped working 3 days later. I sent it back. They again took weeks to “fix it”. A couple weeks later, it happened again. I never write reviews and always support small business, but I will not be buying anything from Gold fever ever again.
The staff COULDN’T CARE LESS. There is ZERO communication. When you do call.. they say “ did we call you? No? Then it’s not done” (even weeks after they said it would be done). After the third time and over a combined 10-12 of them having my watch, I am done. They give you a warranty, but for what?? just to take your watch for weeks again. They should prioritize when an item is fixed for the second and third time. After 4 weeks into the third redo… I asked to speak to the owner… ZERO response! 🤷♂️
It turns out that they have to drive the watch to NYC to some probably bootleg repair guy. The owner sometimes makes the trip weekly and if he doesn’t, the watch just sits. I wish I had read the other reviews before going there. I was under the assumption they did the repairs in house.
Total disregard for the customer especially with communication.
The only reason they get one star is they did an excellent job polishing the watch. That’s it though.
It’s sad a local small business conducts itself this way.
MP
Michael Paolello
May 11, 2025
5.0
The owner and staff were extremely helpful and very reasonable on pricing. 10 out of 10, highly recommend! P.S. My wife loved the bracelet.
MK
Mike Koppenhaver
Jul 14, 2024
5.0
I dropped off three vintage watches for Stewart to service and repair. Very professional and timely service. Also the final price was considerably cheaper than the original estimate. Very happy customer
PS
Patrick Sobieski
Oct 14, 2020
5.0
Stewart and his team are top notch. Have used him multiple times and they are always very helpful and informative. Huge selection of great items. Also a big fan of his fish tank and antique barber chair! Would definitely recommend Gold Fever!