Glass Tech and Construction

Reviews

• BS

  Brian Singletary

  Jul 15, 2025
  1.0
  I am extremely disappointed in this company. I had lost a window during a hail storm a month back. I had them come out, figure out everything they needed and paid them half of the total cost of the repair. A week later I called and asked them when to expect the repair to take place. I was told my window would be on the next shipment and they would call me to schedule the repair. I waited a week and then called again. I was told again, my window would be on the next shipment and they would call me to schedule the repair. I waited another week and called a third time. Was told that the shipment should be either the next day or day after and they would call. Still no call, my wife called and they told her (after threatening to go to a different company) that my window was in and they would be out the next day (they said they had to move some other appointments around to fit us. So after 4 weeks of paying half the deposit. They finally came to fix my window. They fixed the window and came to talk to me after, I asked if I needed to clean up any glass that may have fallen either in my lawn or in my room, the employee said no he cleaned up everything. We walked into our room and outside and found large pieces of glass left over as well as blood on our window from the employee cutting himself. We also found large pieces glass in our driveway as well. Then this company has the absolute NERVE to demand the rest of the payment a week after the repair. After they put me through the ringer for 4 weeks. The rest of the deposit was due the 16th of July. They texted me on the 14th, asking me to pay the remaining balance. Then on the 15th I received an updated invoice that had a CHANGED DUE DATE for the 15th, instead of the 16th. This company is fully aware that the hail storm did a lot of damage in the area and a lot of people are waiting on insurance checks to pay for damages. My roofing company sent me an invoice that was due a month after they fixed my roof. But Glass Tech is so impatient and so unprofessional they put it a week out and then changed the due date on me. I will never be using this company again.
• AM

  Abbi macckey

  Jul 2, 2024
  5.0
  The office lady is great! Enjoyed my experience thoroughly.
• BT

  Blake Tyson

  Jul 1, 2022
  5.0
  Best glass shop in Lubbock the crew is super nice and respectful, the work they do is super nice everything was clean and looked pretty