Food Quality
Many customers reported a decline in food quality, with complaints about cold, overcooked, and poorly prepared dishes.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and disorganization in handling orders.
Delivery Problems
Customers experienced significant delays in delivery, with some orders arriving cold and incorrect, leading to frustration.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty floors and unkempt dining areas.
Value for Money
Many patrons felt that the prices were not justified by the quality and portion sizes of the food, leading to dissatisfaction.