Ordered a pizza with banana peppers and was delivered one with Hungarian Wax Peppers instead. They look like banana peppers but have the heat of jalapeños. Properly ripened banana peppers would score somewhere around 0-500 on the Scoville scale and be sweet, but the ones we received were around 3,000-5,000 (those are the ones that leave the burn sensation on your lips, but are otherwise well tolerated). The staff tried very hard to get it right, but they were unable to fix the problem. This was a cause of wrong supply and lack of quality control. Hopefully, we’ll be able to get a proper Chicago-style pizza before we leave town as the ones they sent had to be disposed.
KM
KOURTNI MILLER
1 day ago
OK, so this is my second time here in Chicago but my very first time actually getting to partake in what the city has to offer!! My first stop was Giordano‘s.. Now I will say that walking in, the customer service was great. The lady was very nice. she was knowledgeable and approachable.. clarifying things that I was confused on. I ordered the chicken caprese melt and garlic parm fries along with the lunch special deep dish and a sad salad. You can get your choice of any side, but I chose a house salad. That pepperoni deep dish pizza I will say hands-down, best pizza I ever tasted!! their sauce is unmatched !! like I love how savory it is… it taste fresh, the crust that’s on the deep dish is crispy. It’s buttery. It’s fluffy where it needs to be like overall it’s just a really good crust. They have a really amazing flavor even the cheese that they use… cheesy ooey gooeyness ! you’ll see in the video. I did get my food to go. The deep dish, hands-down, I have nothing bad to say about it. The Caprese melt, not a fan favorite. What I think would make it better is putting warm tomatoes on the sandwich ! When I got my sandwich, it was cold, so that was an auto turn off because I feel like my sandwich should be made at the same time that my pizza is made or maybe a little later because my melt should just be hot. It’s called a Caprese melt. The cheese is melted and the chicken look like it melted the cheese, but my bread was cold, the tomatoes that they put on there were cold and the lettuce was soggy. I just was not impressed. I think a way that they could level up the sandwich is by pressing or toasting or backing the sandwich.. maybe instead of using Roma tomatoes using sun-dried tomatoes or roasting the Roma tomatoes. That way the sandwich would have some sort of a smoky flavor or maybe adding a creamy zesty horseradish sauce to accompany the sandwich because as it is, I feel like they used the prepared grilled chicken strips meat from Publix like the chicken doesn’t even have grill marks. I didn’t taste any gristle there was no fat so it’s a like they brought pre-slice pre-cooked chicken. I also ordered the garlic Parmesan fries. They were amazing like even room temperature. They were still crispy. The flavor on. It was really good. The level of saltiness was really good. It was a really good french fry. It’s just that chicken sandwich.
Nice atmosphere and a great place to bring friends for a touristy feel. However, the pizza (traditionally cooked) was a major letdown. Based on what others have said, it seems their deep dish is the real specialty — not the traditional style.
We ordered a regular pizza, but the entire middle section of the dough was raw. When we brought it up, the staff tried to “fix” it by putting it back in the oven. As expected, you can’t really salvage raw dough that way — 25 minutes later, it came back with a burnt topping and still raw underneath.
For a place with a sign that says “Thou shalt eat pizza,” you’d expect they’d at least get the pizza right.
NK
Niklas Luka Krause
Oct 13, 2025
Wenn du in Chicago bist und richtig gute Pizza willst – geh zu Bete Deposit Pizza. Der Teig? Perfekt knusprig außen, weich innen. Die Sauce? Würzig, aber nicht übertrieben. Und der Käse zieht Fäden wie im Film.
Was den Laden aber wirklich besonders macht, ist Gustavo – ohne Witz, der Typ ist der Inbegriff von Service. Super aufmerksam, merkt sich jeden Wunsch, hat immer einen Spruch auf Lager und bringt dir das Gefühl, als wärst du Stammgast.
Fazit:
🔥 Essen: 10/10
💬 Service (dank Gustavo): 11/10
📍Vibe: gemütlich, lokal, ehrlich gut
Definitiv eine Empfehlung – frag nach Gustavo, du wirst’s nicht bereuen.
IT
Isela Torres
Oct 6, 2025
I entered Giordano’s restaurant by midway yesterday Sunday , October 5th
Nadia was extremely rude! I had requested a booth and not a table, she walked us through the restaurant only to point at a table in the middle of the restaurant
I told her I asked for a booth she then said we don’t have any I asked for her name and she walked away…. Telling me she didn’t have to give me her name and made a face of anger …She left us standing
We walked back to the front of the restaurant and spoke to management Jacky who was not the nicest person! (Jacky gave me the name of the girl who was extremely rude )
I WILL NEVER WALK IN TO THAT RESTAURANT AGAIN !!!!!!!!!