Food Quality
Many customers praised the deep dish pizza for its deliciousness, while others reported issues with incorrect orders and poor quality, such as burnt or undercooked pizzas.
Service Issues
Numerous reviews highlighted poor service experiences, including long wait times, unhelpful staff, and rude interactions.
Wait Times
Customers frequently mentioned long wait times for food, especially for deep dish pizzas, with some reporting waits of over an hour.
Pricing Concerns
Several reviews noted that the prices were considered high, especially in relation to the quality of food and service received.
Mixed Atmosphere
While some customers enjoyed the ambiance and decor, others reported issues with cleanliness and staff behavior.