Giordano's

4.1
1250 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Famous Chicago-style deep dish pizza right in your neighborhood. Visit us for a family-friendly atmosphere and delicious food or order your meal online for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Giordano's
1115 Chicago Ave, Oak Park, IL
60302, United States

Hours

Reviews

4.1
1,250 reviews
5 stars
687
4 stars
263
3 stars
112
2 stars
55
1 star
133

What are people saying?

AI-generated from customer reviews

Food Quality

Many customers praised the deep dish pizza for its deliciousness, while others reported issues with incorrect orders and poor quality, such as burnt or undercooked pizzas.

Service Issues

Numerous reviews highlighted poor service experiences, including long wait times, unhelpful staff, and rude interactions.

Wait Times

Customers frequently mentioned long wait times for food, especially for deep dish pizzas, with some reporting waits of over an hour.

Pricing Concerns

Several reviews noted that the prices were considered high, especially in relation to the quality of food and service received.

Mixed Atmosphere

While some customers enjoyed the ambiance and decor, others reported issues with cleanliness and staff behavior.
  • DN
    David Nonato
    Nov 4, 2025
    5.0
    Great place, it's was a bit show so we had lots of attention. I was warned that about pizza taking 45 min
  • KS
    Kathy Shanahan
    Oct 25, 2025
    2.0
    ordered new tavern style but received a bad thin crust. When tried to call left on hold and finally disconnected. This location does not appreciate loyal customers. Message received.
  • CG
    christopher gonzalez
    Oct 19, 2025
    1.0
    So we landed early from O’Hare on Saturday and we were on the way to visit someone, but had left home early so we were starving. Every time we come into the city, we stop at Giordano’s. This location ruined our pizza experience- we ordered tavern style pizza and got brought thin crust, which does not taste good at all. They forgot to make one of our deep dishes, and suddenly we were running late for our visit. Do not recommend this location at all.
  • JP
    Jhohandry Jose Ynfante Parente
    Oct 12, 2025
    1.0
    Una atencion normal, me cobraron por una starry 22.50 $ es un absurdo, me dieron una factura con 18 % de propina ya ingresado y me dieron el chopify tap para hacer el pago en la pantalla aparecia para agregar la propina y coloque 4.23 $ $ al final no me dieron la factura, cuando la.pedi resulta que se fueron 15 $ de propina, absurdo dar 15 $ se propina por ir a comer una pizza de 38 $ y una atencion mas mala que buena...
  • TH
    Tenea Head
    Oct 9, 2025
    1.0
    I ordered the new Tavern Style Pizza from this location, and it was completely inedible. Parts of the pizza were so hard and dry they couldn’t be chewed, the cheese was burnt and stuck to the box, and there was no pizza sauce at all. When I called to report it, the manager told me, “That’s how we sell it — it’s supposed to be very crispy,” and said I’d have to bring it back for a refund even though it was already late at night. I found that response unhelpful and dismissive. I’ve enjoyed Giordano’s for years, but this was an awful experience — poor quality and poor customer service. A pizza should be crispy, not burned and moistureless. I expected much better from Giordano’s.