SM
Sai Datta Mikkilineni
2 days ago
TL;DR: Not as special as social media hype suggests. You’re really not missing out if you skip this place. I'm not saying the food was bad. It's just not special.
I’d heard so many great things about Giordano’s and decided to check it out since I only had one night in town. We ordered the deep-dish pizza and chicken wings. Honestly, I didn’t find anything particularly special about the deep dish. To be fair, I got the smallest 6” personal size, so maybe that affected the experience—but I doubt the taste would be drastically different. I went with chicken sausage, which was fine, but again, nothing to write about.
The wings were good, crispy and flavorful, but still pretty standard. We tried the sweet chili flavor, which was nice, but overall, the meal just didn’t live up to the hype.
YA
Yesh Amarasekara
4 days ago
Was looking forward to eating here for the first time after reading all the reviews, but disappointed to say the least.
The 3 of us wanted 3 small/ individual deep dish pizzas ( 2 Margaritas and a Chicken/ Bacon) and a salad, as we wanted to have a quick lunch.
After waiting for nearly 30 minutes, not even the salad had arrived. When asked, was told by the server that the salad had been given to another table, he then wanted to know if wanted the salad 🤷🏾♂️?! A wrong salad was then delivered to the table.
The pizzas arrived after another 10 minutes of waiting and another follow up with the server.
The joke was when the bill arrived, only to find we'd been charged separately $3.10 for fresh basil, $3.10 tomatoes, $4.50 the chicken and bacon! (No explanation provided during the placement of the order).
The bill showed the 18% tip option, but the POS would display only 22% tip option. After that appalling service!
Nope, won't ever be going here again.
The food and service were great! The famous pizza was spectacular (definitely worth the 45-minute wait). It could’ve been an amazing experience overall, but there’s one major downside: the photographers.
They come to your table saying, Hi! Today we’re taking pictures of our guests, can I take one of you?” It sounds like a nice, complimentary gesture… until later, when they come back with the printed photos and tell you they cost $20 USD for one or $30 USD for two.
I felt scammed and angry because they make it sound like a special occasion, but it turns out they do this every day with every table. The food is absolutely worth trying, but I hope this review helps others avoid feeling deceived by the photo upsell.
It was me and my sister”s first visit to Chicago and of course we had to try some deep dish pizza! There was a line, but they moved it right along. Our waitress was Jaclyn and she was awesome. We had put our pizza order in earlier as everyone does so she let us know when it would be ready. She also immediately brought us waters and drinks, which was great. We ordered some appetizers that she recommended and they were delicious. Dude, those arancini are amazing. Jaclyn continued to be friendly and attentive. She checked on us numerous times, and was so personable. We’re pretty sure we were lucky and got the best waitress there. The whole meal was delicious and we had so much to bring back to our hotel.Next Time we’re in Chicago we will be back. Fingers crossed that we get Jaclyn as our waitress again!!
MT
Mike Thomas
Oct 13, 2025
Went here last Tue evening for my bday and had a super weird experience - food was good, but then the server was super sarcastic and eventually aggressive. Here's how it went down:
Server was fine at first, but never brought water for me and my partner when we sat down at all or after we ordered food - everyone's human, no biggie, so I asked for some about 30 minutes after we sat down and he just gave me a weird look (yes, he heard me). I ignored it, then needed to ask for water 2-3 more times, eventually needing to actually tell him "we're really thirsty", and finally got service on that. But no pitcher, no refills, nothing beyond this.
Fast forward, we get our food (legitimately 60 minutes after sitting down - food was cold by the way...), and I need to ask for more water again as we once again sat with empty glasses for the past 20 minutes while trying to flag him down... get another sarcastic "oh yeah, two waters?" with zero apology of course - yes, I can tell when someone's trying to be sassy - and I ask for the bill so we can leave.
Now here's where it gets exciting: I give my card, then this man holds the handheld POS machine 3 feet from my face, taps the highest tip he can, and then death grips it when I try to gently pull it from his hand so I can... you know... pick a tip and sign it. After a completely silent, sad, oregano-sponsored game of tug o' war, I managed to pull it from his hand and, of course, he doesn't say anything - just gives me a sarcastic grin while I tap 18% tip and close out.
My partner isn't as willing, she tips a bit lower (totally get it) given all of the above. I ask for a box for her food so we can leave, he ignores me, tells her "have a nice day!" with his back to me (and an awkward hand on her shoulder), and walks away. I'm thinking okay, maybe this is all in my head still... until he stops, turns to me, and shouts "We good bro?" from 10 feet away on the restaurant floor multiple times with a super aggressive, catty tone. Think manufactured drama à la Jersey Shore, but somehow more sweaty.
Two other tables turned to look at me (plenty of others heard this nonsense) as I just laughed and said "Yeah, we're good!" instead of... I don't know, fighting him on my birthday, or whatever he was looking for?
Place was barely half full by the way so... I don't know what was going on. Anyway, food wasn't bad!