Gilbert & Baugh Ford, Inc.

4.8
1374 reviews

About

Car Dealer
Customer service is our No. 1 priority at Gilbert & Baugh Ford, and you’ll see evidence of this in everything we do – from our Ford sales department to our auto service center. We offer a variety of perks to make shopping and servicing at our Ford dealership in Albertville, AL, as enjoyable as possible, like vehicle pick-up and drop-off options, mobile service vans and affordable oil change packages. Stop by our new and used car lot today to find out how Fords Really Do Cost Less In Albertville!

Location

Gilbert & Baugh Ford, Inc.
10195 U.S. 431 N, Albertville, AL
35950-0134, United States

Hours

Reviews

4.8
1,374 reviews
5 stars
1,244
4 stars
61
3 stars
18
2 stars
12
1 star
39
  • NB
    Nicole Brooks
    1 day ago
    5.0
    Gilbert & Baugh Ford Was so wonderful to me in a time of need! After having car trouble suddenly, my personal car needed to go in the shop. I desperately needed a rental car to drive while I waited on repairs! Gilbert & Baugh Ford was wonderful to accommodate me in short notice. Everyone was so nice and professional and I would definitely use them again in the future. Thank you so much for being so kind and helpful when I was already in a time of stress and inconvenience!
  • TT
    Tommy
    5 days ago
    5.0
    I had a wonderful experience buying a used car from Gilbert & Baugh Ford. Jeremy and Jim took care of us. We live about an hour away, so Jeremy took a video of the car I was interested in so I could see it to help me decide to make the drive. Everything was quick and easy. I definitely recommend Gilbert & Baugh Ford!!
  • AH
    Air Heat
    Sep 9, 2025
    5.0
    Derrick was fantastic from start to finish! We live two hours away and he made the whole thing as easy as he could from answering all questions and thoroughly looking the vehicle over and sending pictures. We will be back with any needs for sure!
  • MO
    Mark Olson
    Aug 27, 2025
    5.0
    This was our first purchase with the Gilbert & Baugh Ford family. WOW!!! We were impressed with the customer service and our over all experience. Mr. Baugh took time out of his day to work with us and to make sure our transaction went smoothly. He made us feel at home. This was the first time we have ever had the privilege to work with the owner of the dealership. Also, let me also give deserving praise to the sales team. Derik, Thomas, and Kris were extremely helpful and had great customer service skills. They worked right along with Mr. Baugh to ensure our experience was a positive one. We will certainly be coming back when we are in the market for another automobile and recommending this dealership to our family and friends!!
  • CH
    Christie Hamby
    Aug 26, 2025
    5.0
    I reached out to Jeremy Hastings about replacing my truck that was totaled. He was very kind and helpful in getting me in my new truck! Everyone was kind and helpful, not at all pushy! I will go back when I am in need of another vehicle!