Geppetto's Toy Box

Reviews

• LK

  Leshsa Kelliams

  Sep 4, 2025
  5.0
  Very happy, thank you.
• JL

  Jimmy Lin

  Jul 22, 2025
  1.0
  Usually I never write reviews especially bad ones but this is ridiculous, My gf called in and spoke to one of the staffs, She said there may be an ETB in stock but it's on hold for a customer, She will call the customer and see if they still want it and that she'll call me back, which she never did. I wasn't hopeful because I know these products go fast. They had Destined Rivals packs in stock though and said limit 5, so I figured well if I cant get any ETBs, 5 packs isn't so bad and decided to take the 45 minute trip over there. When I got to the store Graham asks if he can assist me with anything, so I told him we called in earlier about an ETB, he checks and says there's nothing in the back and ETBs were all gone yesterday. which im okay, so I proceed to buy the boosters, and he said there is a limit, and I said yeah 5 right? He says it's a limit of 3 now.. On the phone you guys said limit 5. He says it changes.. It changes depending on what? Thats very shady.. So if you guys knew you already sold out of ETBs yesterday and the limit for packs is 3 and not 5, why lie to a customer to get them to come out to your store. This experience makes me never want to come back even if you get product in.. my girl calls the store back and owner picks up, she tries to explain what happened and he goes well he would of came out anyways for 3 packs no? Which proves he's aware of this..! Thats super shady business practice, I'd never support a business like this.. They know Pokémon is the hyped right now and will say or do anything to get customers into their door, yeah no thanks to your overpriced stuff, I'll pass..
• CP

  Chris Pulido

  May 24, 2025
  1.0
  Cashier was shady about pokemon cards. Was just trying to rip some packs and she said they received some product but then somehow they sold out before they can merchandize it…
• DP

  Douglas Park

  May 17, 2025
  5.0
  What a great toy store! Great quality toys and a great range for all ages. None of that temu crap.
• EE

  Emmy

  May 17, 2025
  1.0
  While I was able to find a product that was hard to find elsewhere due to it being discontinued, the customer service spoiled my purchase with them. Even though they were unable to accommodate my request to cancel my order, they didn’t tell me in a courteous way. Go somewhere else where the customer is valued more.