General Air Conditioning & Plumbing

4.8
1952 reviews

About

HVAC ContractorPlumber
We strive to always exceed our customers’ expectations. Our customers are our number one priority every day at General Air Conditioning & Plumbing. We focus solely on residential air conditioning, heating and plumbing services and installations. In order to maintain our high level of standards and processes, we pass on new construction projects and only do a limited amount of light commercial work. We operate as a highly rated licensed contractor whose technicians are background checked and drug tested, we always obtain all permits as required and we are also fully insured, which means you don’t have to worry when inviting us into your home for service or installation of your home’s plumbing and comfort system.

Location

General Air Conditioning & Plumbing
31170 Reserve Dr, Thousand Palms, CA
92276, United States

Hours

Reviews

4.8
1,952 reviews
5 stars
1,806
4 stars
74
3 stars
12
2 stars
3
1 star
57
  • JM
    Joanne Moser
    4 days ago
    5.0
    Carlos was our technician. He was so knowledgeable. He took great care, made sure we understood the issues we were having with are air conditioning. He serviced our unit. Carlos is an expert if you request him you will not be disappointed.
  • CH
    Christopher Hesen
    4 days ago
    5.0
    I hired General Air & Plumbing to purchase and install 3 new toilets to replace the builder grade toilets in our new home. The technicians from General Air & Plumbing did a great job as well as the office staff in scheduling and contracting. Highly recommend!
  • FG
    Fred Gross
    6 days ago
    5.0
    Allen & Alex were very personable & professional. Allen explained the features of the water heater & the off valves, if ever needed. They did a great clean up, like they were never here. I highly recommend General Air Conditioning & Plumbing.
  • KR
    Kenneth Ross
    Sep 6, 2025
    5.0
    The General did a great job. We came home to a house that was 90 degrees on a Saturday. A technician from General came out and diagnosed the problem as a failed condenser. The gentleman then came out to give us our options as far as replacement of both the heater and cooling unit. On Monday, the installation people were there to put in the unit in a professional and timely manner.
  • TC
    Tommy C
    Aug 26, 2025
    5.0
    Great service! Our tech and his assistant were very knowledgeable about our system and inspected everything inside and out. The appointment even had updates on when they would get to our place. Great summary and all details after the fact. All companies should be this good at customer service and inspecting and fixing your AC unit! I highly recommend the General AC & plumbing